The official customer service account for @BeautyExpertCom. Our core operating hours are from 8am - 8pm (UK). We will assist you as quickly as possible.
@Sintrala26@cultbeauty I completely understand what you are saying. Have you tried reaching out through Instagram or Facebook DM? Thank you. -Will,CB✨x
@myraappannah So sorry to see this, please drop us a DM & we will be in touch with an update on this for you. Thank you for your patience. - Kaye 💗 x
@lizrox_uk Hey! I'm really sorry to hear about your issue! I have just responded to your DM with some information if you could kindly check this ASAP so we can begin to resolve this? Thank you!- Macey x
@guatanerox Hi @guatanerox I am so sorry about this! Please send across a DM and I assure you I will get this looked into and resolved as soon as possible. - Beth M
@Miahadams Hi Muna, we are very sorry for the disappointment caused. Please send across a private Twitter message so that we can look into this further for you. -Olivia
@marcknuckle Hello there. So sorry to hear that you are having trouble with your discount code. Please can you send us a private DM so that we can get this looked into for you? Thank you -Darcy
@Ginge_Music We would like to inform you that our team work from the oldest message up to the newest, in order to respond to our customers faster! A member of the team will be back with you ASAP, thank you for being patient.- Macey S
@Ginge_Music Hi there. We are truly sorry for the disappointment caused here. Our team are working through our high volume of messages from oldest to newest as quickly as possible. A member of our team will be in touch as soon as possible to assist. Thanks - Sophie x
@Ginge_Music Hi there! We would be happy to help here. I can see we are discussing this with you via DM now. Thank you for your continued patience during this time - Sophie
@Ginge_Music Hi there! I am deeply sorry to hear you feel this way. I can see we are discussing this with you via DM now. Thank you for your patience during this time. - Sophie
@Ginge_Music Hi there! We would be happy to help here. I can see we are discussing this with you via DM now. Thank you for your continued patience during this time. - Sophie
@Ginge_Music Hi there. We are truly sorry for the disappointment caused here. If you wish to discuss this further with us, please send us a direct message and we will be happy to help.- Sophie
@AnnieRothwell We are so sorry to hear this. I can see we have since responded to your DM regarding this so we can begin to assist. Please see this at your best convenience. Thank you!💗 Sophie x
@AnnieRothwell Hi there. We are truly sorry for the disappointment caused here. Please kindly send us a direct message with your order details so we can assist as soon as possible. Thank you! - Sophie
@AnnieRothwell Hi there. We are truly sorry for the disappointment caused here. Please kindly send us a direct message with your order details so we can assist as soon as possible. Thank you! - Sophie