@JagexHelperCL@JagexSupport Might have been, I had it linked to an email address I don't use actively. I have submitted a recovery with information I could remember
@JagexHelperCL@JagexSupport I get a message saying do you have access to this email account, I say yes as I do. It says that an email confirmation will be sent
@JagexHelperCL@JagexSupport Yes, I wasn't playing at the time. So after I got email saying the ban was removed, it's saying its blocked but can't receive recovery email
@JagexHelperCL@JagexSupport I have the log in details, as the account has just had a ban removed. But when I went to log onto it, it comes up with account recovery