Becca

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport Thanks for all your help, appeal went though and have been able to log on again :D

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport Thanks for all your support, hopefully will hear back from it soon :)

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport Might have been, I had it linked to an email address I don't use actively. I have submitted a recovery with information I could remember

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport I get a message saying do you have access to this email account, I say yes as I do. It says that an email confirmation will be sent

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport Whats that?

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport Yes, I wasn't playing at the time. So after I got email saying the ban was removed, it's saying its blocked but can't receive recovery email

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport I have the log in details, as the account has just had a ban removed. But when I went to log onto it, it comes up with account recovery

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport I can't access the account at all though the runescape site to be able to change any settings its been an hour or so since

[Becca @BeccaDuck]

@JagexHelperCL @JagexSupport I've checked all this before, I'm still not getting anything though

[Becca @BeccaDuck]

@JagexSupport Can someone help I'm trying to do an account recovery and I'm not receiving the link to my email address. What can I do?

[Becca @BeccaDuck]

@JagexSupport My hcim account died today however I was sure that I had brought the ability to become a regular ironman, so now I can't log