Rebecca Nichols

[Rebecca Nichols @Beckster713]

@superdrug @Hermesparcels My order arrived today with half of the products missing and the products which were delivered were all damaged!! Where is my refund for all the items missing!! Shocking customer service as neither of you have a phone line I can ring!!

[Rebecca Nichols @Beckster713]

@TicketmasterUK Ridiculous your system is so broken I only had 3000 people in front of me this morning to be told not tickets when I got in how much was sold in presale clearly everything!!

[Rebecca Nichols @Beckster713]

@coldplay @TicketmasterUK Been a fan since I was 12,my husband and I had amazing day for our first dance song have tried for tickets for every tour in the last 10 years and still couldn’t get tickets. Was so close today but your ridiculous ticket system meant I missed out again

[Rebecca Nichols @Beckster713]

@puravidabrac Hi, my rings arrived today but they are too big despite me measuring against your charts, I am wondering if I can exchange them as I love the products just need a smaller size

[Rebecca Nichols @Beckster713]

@superdrug Hi Harry thank you so much for getting this sorted nice to finally have a resolution on this 😌

[Rebecca Nichols @Beckster713]

@superdrug @harryd20200 Really great to ignore your customers now you’ve decided that you owe them £10 less on their refund!

[Rebecca Nichols @Beckster713]

@superdrug @harryd20200 Hi could I get a reply to my DM too you have issued a refund but it’s not enough money to cover the products I didn’t receive or that were damaged

[Rebecca Nichols @Beckster713]

@superdrug Waited 5 days for a reply about sorting a refund and now you have the cheek to not give me the full amount I’m owed back! @MartinSLewis maybe you should look into how bad their customer service is and the fact they insist on using @Hermesparcels the worst courier ever!

[Rebecca Nichols @Beckster713]

@superdrug Hi Marina I have replied but the amount you have refunded is not enough please can you advise?

[Rebecca Nichols @Beckster713]

@superdrug Marina**

[Rebecca Nichols @Beckster713]

@superdrug Hi Maria thank you I have replied to you thanks

[Rebecca Nichols @Beckster713]

@superdrug Hi Becca I have replied to your DM thanks

[Rebecca Nichols @Beckster713]

@superdrug @mickiebbz I’ve also been sending DMs about a refund for my missing item been 5 days now and still no closer to an answer please can I get a response

[Rebecca Nichols @Beckster713]

@superdrug Hi Callum thank you for your reply I have also replied by DM

[Rebecca Nichols @Beckster713]

@superdrug @catmgill Please can I get some response to my DM’s it’s been 4 days since my parcel was delivered damaged and missing items and I’m no closer to a refund this could have been sorted in 20 mins if you had a phone line!

[Rebecca Nichols @Beckster713]

@SuperdrugHelp Hi Sahid I have replied to your DM however I am not really satisfied about waiting for the warehouse to check I have provided all the information you have asked for I expect a refund

[Rebecca Nichols @Beckster713]

@SuperdrugHelp @bludav_andrew I had this issue yesterday I’m still waiting for a full reply to my DM I have sent over photos and a missing item form but no one is getting back to me about a refund?

[Rebecca Nichols @Beckster713]

@superdrug @tinac2013 This is getting ridiculous I have sent all the info you need and no one is coming back to me about sorting a refund!

[Rebecca Nichols @Beckster713]

@tinac2013 @superdrug @SuperdrugHelp I know how you feel it takes ages to get anywhere with their customer service wish I could pick up the phone and just talk to someone! Please can I get a reply to my DM

[Rebecca Nichols @Beckster713]

@superdrug Still waiting for a further update on my order I keep having to explain the same things as I’m never speaking to the same person this is why you need a phone number that people can call

[Rebecca Nichols @Beckster713]

@superdrug Thank you I have now sent the info over via dm