Michelle Martelli

photographer 📷 and dog mom 🐶❤️

[Michelle Martelli @Bella_Michelle]

@TheCureForHope @AirCanada They denied my claim yet again. I have sent my claim to the CTA and going from there. It’s been an ongoing battle it seems!

[Michelle Martelli @Bella_Michelle]

It’s been a while since I tweeted about where we’re at with @AirCanada. We are currently getting our ducks in a row to take them to small claims court. It’s a bit of a process but we aren’t letting this go. Airlines need to be held accountable! #passengerrights #appr #aircanada

[Michelle Martelli @Bella_Michelle]

@SunwingVacay So with the reasoning above provided - lack of crew - this claim for compensation will be approved? Just looking for clarification. Thank you.

[Michelle Martelli @Bella_Michelle]

@SunwingVacay To clarify, crew constraints is within the airline’s control and eligible for compensation? Thank you.

[Michelle Martelli @Bella_Michelle]

We have filed a complaint with the #CTA and are now looking into small claims court. @AirCanada and other airlines need to be held accountable. Yes it’s about compensation but it’s also the principle behind it all. #passengerrights #APPR #AirCanada

https://t.co/svBiKK6c2X

[Michelle Martelli @Bella_Michelle]

Now @AirCanada is refusing to provide details & specifics about the nature of the ‘crew constraints’ which resulted in the last minute cancellation of our flight last month. Absolutely ridiculous. #aircanada #passengerrights

[Michelle Martelli @Bella_Michelle]

This 👇🏼👇🏼👇🏼 @AirCanada you owe us compensation and I’m not going to let it go! We need to stand up for our rights as passengers! #APPR #CTA #aircanada

[Michelle Martelli @Bella_Michelle]

We are waiting to hear back from the #CTA regarding our complaint & request for compensation from @AirCanada. We are entitled to $700 each as per the Air Passenger Protection Regulations. Airlines need to be held accountable!#passengerrights #aircanada

https://t.co/E0D7ZtwjUk

[Michelle Martelli @Bella_Michelle]

We have to speak up and hold airlines accountable. @AirCanada owes us compensation and we are fully entitled to it as per the #APPR and Canadian Transportation Agency #passengerrights #aircanada

[Michelle Martelli @Bella_Michelle]

Here is a link to the segment with #cbcradio! Have a listen and retweet. Airlines need to be held accountable and provide fair compensation according to the #CTA and #APPR. @AirCanada I’m talking about you!
https://t.co/6xfxk76dPE

[Michelle Martelli @Bella_Michelle]

@Skotchy_P @AirCanada No need for name-calling. Where did you send it to?

[Michelle Martelli @Bella_Michelle]

Alright @AirCanada this is beyond frustrating!! Who do I need to contact to get what we are rightfully entitled to? Has anyone filed in small claims court before in Ontario? Looking for guidance on this since #AirCanada is clearly not going to respond or treat us fairly.

[Michelle Martelli @Bella_Michelle]

Waiting for @AirCanada (yes, STILL waiting) to reply to our email request for compensation. A $300 credit for future travel isn’t going to cut it. We are entitled to $700 - EACH. #aircanada needs to own up to this and treat us fairly #passengerrights #customerservice

[Michelle Martelli @Bella_Michelle]

We are waiting to hear back from the #CTA regarding our complaint & request for compensation from @AirCanada. We are entitled to $700 each as per the Air Passenger Protection Regulations. Airlines need to be held accountable!#passengerrights #aircanada

https://t.co/E0D7ZtwjUk

[Michelle Martelli @Bella_Michelle]

Here is a link to the interview with #cbcradio! Have a listen and share. Airlines need to be held accountable. @AirCanada needs to compensate us fairly. #PassengerRights

https://t.co/qcueTo4DTp

[Michelle Martelli @Bella_Michelle]

I did an interview with #cbcradio last week & told them our story on how @AirCanada cancelled our flight last minute & are refusing to compensate us fairly. Once I have the link, I will share! #Aircanada & other airlines need to be held accountable!

[Michelle Martelli @Bella_Michelle]

Here is a link to the segment with #cbcradio! Have a listen and retweet. Airlines need to be held accountable and provide fair compensation according to the #CTA and #APPR. @AirCanada I’m talking about you!
https://t.co/6xfxk76dPE

[Michelle Martelli @Bella_Michelle]

Filed a complaint with the #CTA since @AirCanada isn’t treating us fairly or compensating us accordingly. Let’s see how this goes… #passengerrights #aircanada

[Michelle Martelli @Bella_Michelle]

Apparently @AirCanada closed our case. Which is wrong on so many levels. A $300 credit between the two of us isn’t going to cut it. We are entitled to $700 each. #aircanada #passengerrights #canadianairlines

[Michelle Martelli @Bella_Michelle]

Would @AirCanada please reply to our most recent email requesting compensation that we are entitled to? This is getting VERY frustrating! #CustomerService #aircanada

[Michelle Martelli @Bella_Michelle]

I did an interview with #cbcradio last week & told them our story on how @AirCanada cancelled our flight last minute & are refusing to compensate us fairly. Once I have the link, I will share! #Aircanada & other airlines need to be held accountable!

[Michelle Martelli @Bella_Michelle]

Someone from @AirCanada finally replied to my direct message telling me my case was closed. I asked them to reopen it. Absolutely ridiculous. #AirCanada #passengerrights

[Michelle Martelli @Bella_Michelle]

@CarolanneN Thank you! I will try that next!

[Michelle Martelli @Bella_Michelle]

It’s been 2 weeks since we replied to @AirCanada & informed them we are entitled to $700 each as compensation-not a $300 credit between 2 of us. Despite numerous messages on #twitter & #facebook, we have yet to hear back. I’m NOT letting this go. They need to be held accountable.

[Michelle Martelli @Bella_Michelle]

@aronczyk @AirCanada Unfortunately we didn’t find out until half an hour before we were supposed to be departing! Hopefully yours isn’t cancelled at all 🤞🏼🤞🏼 good luck!