@lizzie_skyner Good afternoon. The email address to send in an email is [email protected] currently our email team is taking longer than normal to respond to customers and if you have an urgent query please contact the customer care team on 0344 815 3746. Thanks Debbie
@zukecollins Hi, I am very sorry to hear that this has happened. It could be that an engineer is required to investigate this for you. I could DM me with your model number and serial number and I can provide you with the options that we have. Thanks Debbie
@raithr I am very sorry to hear this has happened. Please could you send your full details and what has happened to [email protected] and this can certainly be investigated for you. Kind regards Debbie
@Samwesthill Hi, I am sorry to hear that this has happened. If you could please send your details to [email protected] If you could please enclose your full address and model details we can certainly investigate this for you. Thanks Debbie
We are requesting that our followers read and retweet this important safety warning from @OfficeforSandS and we are reminding owners of gas range cookers that they MUST ALWAYS use the gas grill with the door open. https://t.co/HHIh62Wpan
@alistaircampbel I am sorry we not longer have these ovens available. The full specifications for appliances can be found on our website or the retailers website where you are viewing the appliance. Thanks Debbie
@Pete_j_Sears Hi Pete, I am really sorry to hear this. This could either be a fan issue or a thermostat issue. If you require, a repair or a part, please DM me with so more information regarding this. I hope you have a lovely day. Thanks, Mollie
@monkeycloud4 Hi Carl, Thank you for getting in touch. I am sorry we cannot give instructions on this repair. This would need to be completed by a gas engineer. If you would like to send me a DM I can give you some information for our technical team if your engineer needs this. Thanks Debbie
@KathJoh77479131@JimHowick Hi there, I am really sorry to hear that you feel this way. If you require any assistance, please send us over a DM so that I can hopefully assist you further. Thanks, Mollie
@WilsonYvonne Hi Yvonne, I am really sorry to hear that this is happening. If you could please DM me with the model and serial number of your appliance. I look forward to hearing from you. Thanks, Mollie
@DavidCrystal3 Hi David, I am really sorry to hear that you were unable to get through to us. I can see that you have sent us a DM, so I have responded. If you could please check your inbox. Thanks, Mollie
@lisathom_ Hi Lisa, I am really sorry to hear that this has happened. I have sent a DM with some further information regarding your repair status. If you could please check your inbox. Thanks, Mollie
@lisathom_ Hi Lisa, thank you for getting in touch. I am really sorry to hear that this has happened. If you could please DM me with your full address including postcode so that I can check our system. I look forward to hearing from you. Thanks, Mollie
@mikeyhayes1983 Hi Mike, I am really sorry to hear this. I can confirm that I have responded to your DM. Please check your inbox. Have a great day! Thanks, Mollie
@sharnie36 Hi Sharon, I am really sorry to hear that you have not been able to locate the required control knobs. If you could please DM me with the model number of your appliance so I can check our system for stock. I look forward to hearing from you. Thanks, Mollie
@Ungrumpyolwoman Hi there, I am really sorry to see that this is happening to your appliance. If you could please DM me with some more information regarding this, I will hopefully be able to assist. I look forward to hearing from you. Thanks, Mollie
@FaradayAlly Hi Ally, I am really sorry to hear that this has happened. I will get this confirmed for you. If you could please DM me with the model number of the Extractor Fan. I look forward to hearing from you. Thanks, Mollie