Mike Belsito

Head of Product Evangelism @Pendoio; Co-Founded @prodcollective (acquired by Pendo); Curious about this new AI-first world for product people and builders!

[Mike Belsito @belsito]

Nobody outside of tech really uses AI agents. @joshm from the @browsercompany asked why...

I cover that, plus 2 other stories (OpenAI's 90% price cut + Salesforce's Slack play) on this week's ep of @MindtheProduct 's Now Shipping.

All episodes here: https://t.co/H31BHnkuIK

[Mike Belsito @belsito]

@Amritpa1 Oh you have definitely not gone on vacation with me 🤪

[Mike Belsito @belsito]

Had fun going over last month’s AI news stories that product people ought to be paying attention to with @danolsen!

https://t.co/bQ6ZlQKaun

[Dan Olsen @danolsen]

I recently discussed #AI developments with @belsito of @MindtheProduct. You can check it out at: https://t.co/CCtHzbwUmg
#productmanagement

[Dan Olsen @danolsen]

I recently discussed #AI developments with @belsito of @MindtheProduct. You can check it out at: https://t.co/CCtHzbwUmg
#productmanagement

[Mike Belsito @belsito]

What's your take on this? When will we get our ChatGPT moment for agentic AI and what will need to happen for us to get there?

[Josh Miller @joshm]

Hot take… isn’t it kinda crazy that nobody is really using AI Agents? I don’t mean software engineers or AI early adopters. I mean “college friends talking about it in group chat,” the feeling you got when everyone started using Instagram or TikTok.

These frontier AI models are *insane* (as are the harnesses & tool calls & the like). And every large tech co has an AI agents platform, not to mention all the YC startups doing vertical agents. Yet all of your friends and family outside of tech — who spend all day staring at their iPhones and get paid to work in browser tabs — don’t really care or find themselves using any AI agents yet.

Yes ChatGPT, Claude, etc. are extremely popular… but if you look at the engagement data the vast majority of people are still using these aI chat tools like a glorified Google + Grammarly. That’s why the AGI labs are all pushing desktop apps for Codex, Cowork, etc. so hard to non-technical ppl. And yes exceptions for lawyers and customer service but even those have some asterisks and exceptions to rule.

Look I’m not saying the ChatGPT moment for AI Agents is not coming… it most definitely is! Remember we pivoted from Arc to Dia precisely because we believe computing is going to be radically reimagined around these AI primitives. No doubt. But that’s my point: it’s just so surprising it hasn’t happened yet because all of the tech you’d need is there.

Again if you stop for a second and think about it… for all the press and money and hype and models and crazy ARR numbers… this “AI Agent” moment does not *feel* like the other breakthrough tech moments we’ve lived through (e.g. think the shift to Stories via Snapchat & Instagram, or shift to on-demand via Uber/Airbnb/Doordash).

Which is a long way of saying: if you can figure out the answer to “why” most people don’t care about AI agents yet (and have no enduring interest in using them) — especially since the models and harnesses are here and ready — the answer to that question will allow you to capture a lot of marketshare and make a lot of money in 2027.

Theoretically, the tech is ready for AI Agents to totally transform how we work and live our lives… but alas the general public dgaf… that’s the generational puzzle to solve for the next 12 months for anyone not working on the models themselves.

[Josh Miller @joshm]

Hot take… isn’t it kinda crazy that nobody is really using AI Agents? I don’t mean software engineers or AI early adopters. I mean “college friends talking about it in group chat,” the feeling you got when everyone started using Instagram or TikTok.

These frontier AI models are *insane* (as are the harnesses & tool calls & the like). And every large tech co has an AI agents platform, not to mention all the YC startups doing vertical agents. Yet all of your friends and family outside of tech — who spend all day staring at their iPhones and get paid to work in browser tabs — don’t really care or find themselves using any AI agents yet.

Yes ChatGPT, Claude, etc. are extremely popular… but if you look at the engagement data the vast majority of people are still using these aI chat tools like a glorified Google + Grammarly. That’s why the AGI labs are all pushing desktop apps for Codex, Cowork, etc. so hard to non-technical ppl. And yes exceptions for lawyers and customer service but even those have some asterisks and exceptions to rule.

Look I’m not saying the ChatGPT moment for AI Agents is not coming… it most definitely is! Remember we pivoted from Arc to Dia precisely because we believe computing is going to be radically reimagined around these AI primitives. No doubt. But that’s my point: it’s just so surprising it hasn’t happened yet because all of the tech you’d need is there.

Again if you stop for a second and think about it… for all the press and money and hype and models and crazy ARR numbers… this “AI Agent” moment does not *feel* like the other breakthrough tech moments we’ve lived through (e.g. think the shift to Stories via Snapchat & Instagram, or shift to on-demand via Uber/Airbnb/Doordash).

Which is a long way of saying: if you can figure out the answer to “why” most people don’t care about AI agents yet (and have no enduring interest in using them) — especially since the models and harnesses are here and ready — the answer to that question will allow you to capture a lot of marketshare and make a lot of money in 2027.

Theoretically, the tech is ready for AI Agents to totally transform how we work and live our lives… but alas the general public dgaf… that’s the generational puzzle to solve for the next 12 months for anyone not working on the models themselves.

[Mike Belsito @belsito]

@joshm I think it's more of a UX kind of a thing. My friends who were way outside of tech would *never* have experimented with Openclaw. Heck, it wasn't 100% seamless for me to. Claude Cowork is definitely a step in a better direction, though. But it's closer to that "magic" feeling.

[Mike Belsito @belsito]

@joulee Managing internal updates to various platforms. Now its “Hey Claude… can you….”

[Mike Belsito @belsito]

On @lennysan 's podcast, the CPO of Whatnot @tdrobbo said 31,832 people applied to be a PM at Whatnot last year. They hired 1.

He said "We regret that product management exists."

I submitted my manuscript about PM to my publisher 3 days ago. 😨😨

https://t.co/5hctb2Ee9J

[Mike Belsito @belsito]

Seriously insane, Claire. You are not only the opposite of those things… but are inspiring so many people (including me). I feel a little less overwhelmed with how things change so fast and more OK with taking on a learner’s mindset with it all bc of you. And for that, thank you!

[Mike Belsito @belsito]

@Jicecream I’m glad I got you to speak at our conference long ago when we could! ☺️

[Mike Belsito @belsito]

@TO If we stock our build day with Corgi coffee, can you help us spread the word about our Founder Build Day coming up? 👀

I’d love to have it there, but we wanted to have our own space. But we could def fuel our Founders Corgi-style

https://t.co/rFoAaaF0ET

[Mike Belsito @belsito]

Are you a product people having trouble keeping up with all of the AI news? Same. So I started a show to force myself to keep up... and you get to benefit!

Here's a preview of Now Shipping by @MindtheProduct.

Full episode drops later this week, but here's a preview...

[Mike Belsito @belsito]

@thesamparr Imagine inviting him to a wedding and hearing “if you find me, you’ll find me.” Lol

[Mike Belsito @belsito]

@sophiewave01 @GeoffreyHuntley @mondaydotcom This is the quiet truth people aren’t talking about—(idk what to put here just needed to emdash it).

[Mike Belsito @belsito]

@AgustinLebron3 @VCBrags All he needs to do is swing the freaking bat. Hard.

[Mike Belsito @belsito]

I mean, I kind of feel the same. I heard things were different. But then I’ll still see a bunch of random Corgi tweets (or X’s… or whatever we call them) because one time I was doomscrolling and watched a Stebbings Corgi clip.

Like is it really different?

[Ashley Mayer @ashleymayer]

My feed looks exactly the same. Either: a) this is a collective hallucination (and I'm immune), or b) I have no friends.

[Mike Belsito @belsito]

Putting together a couple of things in the Bay Area (SoMa) next month. If you’re a founder/builder — come build with us! Not a one-off hackathon. Bring a challenge you’re working through… and get support from other builders.

Who’s game?

https://t.co/rFoAaaEsPl

[Mike Belsito @belsito]

@MichaelFlores Ha! Well I stopped posting long ago bc the engagement was off. I mean, I’m still here! But have taken more to LinkedIn these days. If the algo is better, maybe Ill start posting here more? 🤷‍♂️

[Mike Belsito @belsito]

I feel like engagement for me has been wayyyy less here than elsewhere for a long time. Which is why Im not here often. If you see this post and follow me, lmk.

[Nikita Bier @nikitabier]

We're rolling out a small tweak to boost visibility of your posts to your mutuals (people who you follow back).

We noticed this data was missing from the algo and it made your friends appear less in your replies. This resulted in the reply section feeling more like a battleground with people you don't recognize.

This should also help clusters form around interests more easily, which many people have asked for.