Sheffield GP, Medical Director @rdash_nhs , convener, innovator, OD, QI, Releasing potential for joyful & effective teams. Open to challenge! Views my own
๐Our GP surgery is making BIG improvements despite national pressures๐
โฌ๏ธContinuity/ Satisfaction/ Access
โฌ๏ธMorale & Retention
๐First the data
๐Then the reproducible principles that improve ANY organisation๐
๐Another General Practice is Possible
๐ญCulture is key! 1/9
I live a block away from an asylum hotel and a block up the road from a hostel for single male refugees. Iโve never experienced any problems, folks are just people like any other.
There are legitimate debates to be had about asylum, immigration, accommodation and how we manage it.
But saying that โnobody in the country wantsโ Afghan men living in their community is simply not true.
I know because we did. 6/6
"Would you like 6 Afghan men living next door to you?
On Radio 4 @LeeAndersonMP_ continued
โYou would accept it? Would you kick off about it? Would you think it was a good thing to happen?
The answer is "No"
Nobody in the country wants that"
Well speaking from experienceโฌ๏ธ 1/6
This is genius. Trust CEO @TobyLewis_NHS interviews local ICB CEO Chris Edwards and puts on on YouTube.
It is great to get a sense of who people in management are, what they do and put faces to names.
Very @rdash_nhs. Thanks
๐ฅ This weekโs video message featuring our Listening Live session with Toby Lewis, our Chief Executive, and Chris Edwards, Chief Executive at @NHSSYICB
Take a moment to hear their latest updates and reflections ๐
#Rotherhamiswonderful#NLincsisgreat@MyDoncaster
โญOur story of discovering the 'Social Determinants of Health'โญ
Our GP surgery had high staff turnover, low morale, and poor patient satisfaction.
Nowโฆ
As a place to work, staff scored us 9.4/10
Would you recommend our surgery to friends & family? Staff scored us 9.7/10
๐งต 1/7
โฌ๏ธ For those without journal access, a full copy is available here (Click the GREEN download)
https://t.co/rpHNKlPaC9
We still have a long way to go! There was more sweat, tears and failure than the paper may have given voice to.
Interested to hear peoples reflections! 7/7
With in the incredible help from Dr Natalie Jones, we have written up the story and learning for my first publication in BMJ Leader
I'm now working out how the approaches that worked well at a small practice translates to @rdash_nhs
6/7
https://t.co/oOIQgVLRoh
Great to hear the focus on our values last week from @TobyLewis_NHS
One of the highlights of joining RDaSH has been seeing the values that attracted me to to RDaSH are being lived out.
This requires intentionality, operationalisation and reinforcement. Great to see it here.
Hereโs this weekโs video message, one of our Listening Live features, from Toby Lewis, our Chief Executive, and Lisa Grandcourt, Head of RDaSH Facilities. Take a listenโฆ
When professionals share some of our power &privilege, which can be uncomfortable, we can form rich &effective partnerships with our patients & our communities
PGF is all about People helping People
Iโm certainly a Person that needs these People
Their door's open 2 you 2! 11/11
โญLast week I had the privilege of visiting The Wellness Centre, home of the People Focussed Groupโญย
The Wellness Centre is, quite frankly, a bit of heaven.
At least how I picture it.... 1/11
PFG bring a deep understanding of the local, social reality of peoples lives, the living experience, as well as a grasp of what our dignified patients can do for themselves. 10/11