Ben Kuria

Producting for UK Gov. For users. In policy or services. Hull alum. Ex-journo. Humber. Only my own views I’m afraid.

[Ben Kuria @BenKuria]

@OfficeOfWilson @gazjoy @Martin_Jordan Nudging you @OfficeOfWilson about the stickers. Thanks for your kindness.

[Ben Kuria @BenKuria]

@OfficeOfWilson @gazjoy @Martin_Jordan Thanks! Happy to nudge you. Friday?

[Ben Kuria @BenKuria]

@cathy_dutton Meanwhile this doc gives you an idea in terms of timing and obligations around publishing. It gives a passing mention to user research too: https://t.co/JsZXaUiMeU

[Ben Kuria @BenKuria]

@Martin_Jordan Happy to chat too @Martin_Jordan. HMRC Policy Lab’s in the mix too. https://t.co/bDy9Jrol3q

[Ben Kuria @BenKuria]

@jamescronin @annagoss @britishlibrary Second that motion on the pay scale for a senior PM role but happy to be proven wrong. Good luck and agree it’s a cool gig.

[Ben Kuria @BenKuria]

@thommeread

[Ben Kuria @BenKuria]

@sophiedennis Dropping @katyarnie into this thread too as I recall she led a lot of UR in this space way back when I think. Faith and community groups are also great ways in going guerrilla.

[Ben Kuria @BenKuria]

Thank you @codergirl1991 for writing this helpful article. Keep coding!

What I Learned from Building My First Solo Project

https://t.co/Thf7YQBHdI

[Ben Kuria @BenKuria]

@cruize_tony can we DM?

[Public Digital @PublicDigitalHQ]

Help us learn about the delivery of digital public services in Africa @cuwajeneza explains all here. Please RT for reach.

https://t.co/8XyXMzUmFL

[Ben Kuria @BenKuria]

@KenyaMissionUK is there ever full support on your phone lines? I’ve never connected within an hour of calling, let alone on first dial. @MEsipisu this is a common pain point for the U.K. diaspora.

[Ben Kuria @BenKuria]

@standardnews headline game strong!

[Ben Kuria @BenKuria]

Surprised to see this beastie awake this early in the year.

[Ben Kuria @BenKuria]

@BrianMaslow you’re now officially famous: https://t.co/oCT3oVNEWH

[Ben Kuria @BenKuria]

@SouthernRailUK Thanks. Went through the above link from one of your pages. The one you shared works.

[Ben Kuria @BenKuria]

@SouthernRailUK the lost property service you use is trolling your customers with this user journey. Can anyone locate where the registration page is in this service? This is a lost property service from hell. #darkpatterns #badux https://t.co/SpxUVqI8BS?

[Ben Kuria @BenKuria]

@ImmigrationDept can you help?

[Ben Kuria @BenKuria]

@eCitizenKenya can you explain why I’m not getting a verification code to set up my profile with my (UK) number which is a valid selection? I already emailed you last week. Wanna DM?