Update @GetSpectrum it’s 9:47 and we still haven’t had a technician show up for the 8-9 window. Somehow, even though we haven’t had a technician show up, the MySpectrum app is showing that the service is complete. Explain please?
Okay @GetSpectrum, I never approved the reschedule for 10/10, I was supposed to have my connection fixed on 10/9 and no one ever came, despite being told on multiple occasions that a technician was or would be on the way. How are you going to fix this? #badcustomerservice#wtf
So @GetSpectrum I’m glad I stayed up so late for a technician to restore my service to find out I’m going to have to wake up way earlier on 10/10 than I expected to get the service I was promised between 4&5 on 10/9.
Well @GetSpectrum, no one showed up, no one called, the app said that the service was “complete” when it wasn’t, so I called and the rep said that the technician was en route. Then the appt appeared rescheduled between 8&9a on 10/10 without my approval.
Update @GetSpectrum I am now waiting for a third party installer to arrive between 10&11pm on a Saturday night. Unreal that you’d push installers to work so late on the weekend, but I’m keeping my appt. why didn’t anyone call me when they knew the tech would be SO LATE??? #wtf
Okay @GetSpectrum, a clearly marked line was cut by landscapers Wednesday 10/6 and I promptly called to restore my service. Soonest appointment was 10/9 between 4&5pm. I had to call at 5 to find out it changed to 7&8. Called at 8 to find out it changed to 9&10. Still waiting #wtf
To my Beloved Gloria
We are coming home, the war is over, the crown has slipped from heads unworthy. Boston has surrendered, from this day to the ending of the world it shall be remembered as our day. We lucky few we band of brothers have won
To St Louis
Yours
Jaden
#stlblues