Ben Cornish

Lighting Camera Operator based in London.

[Ben Cornish @BenjaminCornish]

@British_Airways I have DM’ed

[Ben Cornish @BenjaminCornish]

@British_Airways But you haven’t answered my query? I’m getting sick to death of going around in circles here. Silver (nearly gold member) getting absolutely messed over by you. Seriously questioning my loyalty to this airline!!!

[Ben Cornish @BenjaminCornish]

@CBravuel78190 Nice try scammer

[Ben Cornish @BenjaminCornish]

@British_Airways Thoroughly disappointing that my partner’s priority bag was not put on a 1/3 full flight. But now BA is making me do all the running around and recommending I call up a £6 a minute phone line in the Middle East to get compensation! V cross silver member! Sort it!

[Ben Cornish @BenjaminCornish]

@British_Airways I’ve gone through all the avenues to get an answer from you and everything is going around in circles ending in links to your help page and cases closed. CAN I PLEASE TALK TO A HUMAN WHO CAN HELP ME! I am close to Gold membership and questioning my loyalty to this airline!!!!

[Ben Cornish @BenjaminCornish]

@British_Airways This wouldn’t be happening though if you just answered your customers requests, something you’ve not done because that link you sent is something I’ve already done and is not helpful!

[Ben Cornish @BenjaminCornish]

@British_Airways At - relations29048

[Ben Cornish @BenjaminCornish]

@London_W4 Probably because the West End / Soho was rammed last night 😅

[Ben Cornish @BenjaminCornish]

@British_Airways is this a good way to treat your Silver status customers?! Things like this really test my loyalty to this airline and associates AMEX cards…

[Ben Cornish @BenjaminCornish]

@British_Airways booking a flight on your website and get to the payment and keep getting an error & then a website fault. Refresh to find the price has jumped up by £1,000!!! What are you playing at! Is this a way to treat a Silver Status member?! Just want the original price!

[Ben Cornish @BenjaminCornish]

@British_Airways Please train all your staff and especially the ones working on Club / First check-in about the benefits of Silver status. On numerous occasions I have been nearly charged for my baggage allowance which is in accordance with your website (2x32KG). Wastes time!

[Ben Cornish @BenjaminCornish]

@parcelforce Every time I have an order from you it doesn't turn up. Get told I missed the delivery when I have been in the whole time. Also no card left which is even more infuriating. Anytime I see a business use Parcelforce I will flat out refuse to order.

[Ben Cornish @BenjaminCornish]

And it keeps self hanging up on me?! How is this even allowed?!

[Ben Cornish @BenjaminCornish]

@vueling You are a disgrace of an airline. You are refusing to refund me because of a cancelled flight (which is against EU law) and when I try to call I cannot find a single option to talk to a human being?! Every option tells me to check website.

[Ben Cornish @BenjaminCornish]

@VirginActiveUK Why do you make it so hard to renew my membership?! Called 2 weeks ago and got everything agreed - told to expect a call from payment team. I’ve called back twice and been told the same thing! Had this exact issue last year and am without a membership currently!

[Ben Cornish @BenjaminCornish]

@BandQ @bandq_help @TradePointUK Absolutely disgraceful delivery with you.Items from your New Malden branch not turned up & they're impossible phone.Went there & they said it would be with me today (it isn't).Phone lines are clueless!Builders coming without parts! Needs sorting!

[Ben Cornish @BenjaminCornish]

@British_Airways I’ve been hung up on 3 times now. This customer service is an actual disgrace!!!

[Ben Cornish @BenjaminCornish]

@British_Airways I am still awaiting my tier points and avios from a flight on the 13th October! Without these tier points that I am owed, I will have to pay 2 x baggage on my flight tomorrow as they will bump me to silver. This needs sorting ASAP!!!!

[Ben Cornish @BenjaminCornish]

@British_Airways Also you’re not accepting calls right now apparently. The automated service just hung up on me!

[Ben Cornish @BenjaminCornish]

@British_Airways Yeh they’re just as useless….