Robin

[Robin @BerrillRobin]

@elliotaw7 @jardinemotorsuk @AudiUKCare Customer service @jardinemotorsuk will try to get you in a private dialogue then waste months and then drop you and hope you go away, exactly what they did to me, car now over year old and they are now using warranty as leverage to bully me to accept their mis-selling. Cowboys

[Robin @BerrillRobin]

What @jardinemotorsuk provides is a lack of honesty, a lack of integrity, a lack of matrix lights, a lack of warranty but you do get a pack of lies @whatcar @PistonHeads @AutoExpress @autocar

[Robin @BerrillRobin]

@jardinemotorsuk Apparently if you falsely describe a product in the sales process and then falsely describe the presence of missing functions upon delivery that isn’t Mis-selling. What is it then just business as normal?@AudiUK @whatcar @AutoExpress @autocar @PistonHeads

[Robin @BerrillRobin]

First you mis-sell then you try to cover it up then you ignore it hoping it will go away. Welcome to Audi Milton Keynes. @AudiUK @jardinemotorsuk @AudiUKPress @whatcar @AutoExpress @autocar Watch this space

[Robin @BerrillRobin]

Is this the next mis-selling scandal to hit Audi and Jardine Motors? Will it be more fines or Jail time for those managers responsible? @AudiUKPress @AudiUK @whatcar @AutoExpress @jardinemotorsuk @Motor_Ombudsman watch this space

[Robin @BerrillRobin]

@kev_griffin89 @AudiUKCare Think yourself fortunate at least your not dealing with complete cowboys @jardinemotorsuk over a year to honour faults on delivery

[Robin @BerrillRobin]

@robbo2184 @jardinemotorsuk @AudiUK @AudiUKPress @AudiUKCare @AudiUKSalesInfo So did they con you as well or did you get matrix lights

[Robin @BerrillRobin]

Is Arthur Daley alive and well and working at @jardinemotorsuk @AudiUK?

I was sold an Audi SQ7 missing standard features, and @jardinemotorsuk is not looking to rectify the situation.

Covering your arse and no customer care.

@AudiUKPress @AudiUKCare @AudiUKSalesInfo

[Robin @BerrillRobin]

Is Arthur Daley alive and well and working at @jardinemotorsuk @AudiUK?

I was sold an Audi SQ7 missing standard features, and @jardinemotorsuk is not looking to rectify the situation.

Covering your arse and no customer care.

@AudiUKPress @AudiUKCare @AudiUKSalesInfo

[Robin @BerrillRobin]

@jardinemotorsuk @AudiUKCare @AudiUK trying to cover up your mistakes always comes back to bite you in the arse

[Robin @BerrillRobin]

@robbo2184 @jardinemotorsuk @AudiUK @AudiUKPress @AudiUKCare @AudiUKSalesInfo They even described the functions on delivery. Be careful and don’t believe them, make them actually show you

[Robin @BerrillRobin]

@robbo2184 @jardinemotorsuk @AudiUK @AudiUKPress @AudiUKCare @AudiUKSalesInfo Have they promised you Matrix lights and dynamic indicators?

[Robin @BerrillRobin]

@AudiUK @jardinemotorsuk @AudiUKPress @AudiUKCare @AudiUKSalesInfo Are you a computer? All the questions you have asked are answered in the original tweets

[Robin @BerrillRobin]

@jardinemotorsuk @AudiUK @AudiUKPress @AudiUKCare @AudiUKSalesInfo No, I’m complaining because first you miss sold to be then you failed to address it.

[Robin @BerrillRobin]

@AudiUK How can you advertise Matrix headlights as standard on Q7's if you deliver them without?

I have a new SQ7, and the @jardinemotorsuk didn't even realise @AudiUK didn't fit Matrix lights in stock for production.

I am still awaiting a response from @jardinemotorsuk

[Robin @BerrillRobin]

The website still claims "Audi matrix LED headlights to come as standard" so still miss-selling. Having told Audi this, their response was "but we are covered by the small print"

[Robin @BerrillRobin]

But want for me to give up all rights within seven days. Are these the actions of "an honourable organisation" or one "very committed to providing excellent customer service".