We sold a guy a bad batch of concrete. Plant wasn’t calibrated right, mix was too sandy. Didn’t finish well.
Customer was (understandably) upset. I met with the customer and told him we would fix it. We will bust it out and re-pour it on our dime.
The customer was so relieved when I told him that. I think he was expecting we would fight him on it or try to shift the blame to him.
Sometimes you have to just eat a loss to make things right. That’s how I want to do business, and I know in the long run, we will continue to have customer loyalty because of this.
For those of you in the Durham/West Grey/Hanover area keep your eye out for a near new Brandt gas Grain Belt model number 1537LP. Went mia last night. Whoever borrowed it had to be familiar with running one. Rt's appreciated.
Had to wait for a letter from OPP to clear it for scrap as there was no ownership to be found. Makes zero sense, owner could have cashed it for scrap themselves..
This crap is getting old. Car just dumped on one of our farms. OPP contacted, ran VIN, owner has no fixed address and is well known to OPP from GTA. “Not much we can do.” Another day I shake my head. 🙄
@Lyonseed If this soggy forecast continues for another month those numbers will likely be flipped this year. Mother Nature always wins! Have a safe planting season Alan!
@Lyonseed Hoping this thing dries out our amaranth swamp to help keep up with you northeast Dufferin producers! 😉 You guys will be half planted by now?
A family from Brampton thought they’d found the perfect shortcut, dumping a mountain of household trash in a quiet Ontario cornfield. They thought they were being slick—until they realized they’d left behind shipping labels with their full address printed right on them.
The farmer who discovered the mess wasn’t looking for a legal battle; he preferred a more personal delivery. He loaded their garbage into his tractor’s front-end loader and drove straight to their suburban driveway.
When he knocked, a woman answered and quickly tried to play it cool, denying she was the person named on the packages. But the plan fell apart when a younger girl stepped to the door. The farmer pointed to a discarded toy in the pile and asked, “Is that your stuffed animal?”
The girl’s honest nod was all the confirmation he needed. Out of the kindness of his heart, the farmer tipped the loader, returning every bit of the family’s junk right onto their doorstep.
The lesson is clear: you can try to outsmart a farmer, but you’ll never outwork one. 🚜 Don’t mess with the people who feed you!