Quality Champion and ambassador for quality and care, Dr. Faisal Saeed from @BestCareMV visits Kulhudhuffushi City. Dr. Faisal Saeed is a key contributor to our efforts to improve patient experience and care at Kulhudhuffushi Regional Hospital.
@MoHmv@governmentmv@presidencymv
#QIDailyDose Top hospitals have a vision to improve quality, use quality and safety data to guide strategy, and use adverse events to learn and improve in a non-punitive culture. Interestingly, policies and procedures have no effect.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose Donald Berwick made famous the saying that ‘every system is perfectly designed to produce the results that it does’. A lot of factors below are applicable to the #Maldives setting.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose A focus on patient safety (avoiding harm) alone does not improve quality of care. Both patient safety and quality improvement activities must go hand in hand.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose Family of measures helps us to understand if the change we propose is an improvement, and avoids projects that may turn out to be detrimental to the larger system. “Not every change is an improvement”.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose When in Denmark, I saw all patient rooms in all floors at the hospital had a standard approach to how medical equipments were kept. This way everyone knew where things were,reducing the time needed to run around looking for stuff
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose. Driver diagrams are one of the first tools I use whenever I start a quality improvement project. It provides a visual display of what will ‘drive’ the achievement of a project aim.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose. You don’t have to:
- be a senior leader,
- wait for permission or
- be in the majority, to improve the quality of care.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose.
Quality improvement activities to improve patient safety are successful when hospitals are supported by facilitators who have capability in quality improvement methodologies and tools.
#LeadingQI in #Maldives@BestCareMV
#QIDailyDose.
Waiting for research-level data to improve quality is not necessary, because the data does not have to be as precise as in research. Obtaining “good enough” data and starting to measure should be the aim.
#LeadingQI in #Maldives@BestCareMV