Betfred Help

Betfred Customer Services - Working Hours 9am - 9pm. 18+ | Please Gamble Responsibly

[Betfred Help @BetfredHelp]

@SunderlanDave Unfortunately the main race was a super extra place race which means any and all bets were exempt from receiving Best Odds Guaranteed, our apologies for any undue inconvenience!

[Betfred Help @BetfredHelp]

@Teagle_7 your app/webpage 2/2

[Betfred Help @BetfredHelp]

The Grand National has finished and we’ll settle up soon! Your winnings should appear in your account within 30 minutes.

Thank you for your patience.

[Betfred Help @BetfredHelp]

@Teagle_7 To locate your bets simply hit your balance in the top right corner and then click on bet history! The bet history section in the betslip is reserved for only very recent bets and may be removed to the bet history archive for the purpose of ensuring a smooth experience on 1/2

[Betfred Help @BetfredHelp]

@AnonJockey Hi there! Unfortunately this was outlined in the SUPER EXTRA PLACE promotional terms available all day throughout the national.

[Betfred Help @BetfredHelp]

@dolforganview So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

[Betfred Help @BetfredHelp]

@WhealKevin90394 So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

[Betfred Help @BetfredHelp]

@triciagerrard So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

[Betfred Help @BetfredHelp]

@RobThomas1990 So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

[Betfred Help @BetfredHelp]

@PhilHRoberts Hi Phil, no we're not paying BOG on the Grand National.

[Betfred Help @BetfredHelp]

@kenty_17 Hi there, apologies but due to a business decision the phone lines are inactive for the online customer service team. If you can outline the problem you are having we would be more than happy to look into this for you!

[England Rugby League @England_RL]

⏳

[Betfred Help @BetfredHelp]

@fatedinho Hi, per the terms and conditions, Accumulator Free Bets cannot be used on each way accumulators. Thanks

[Betfred Help @BetfredHelp]

@1HarveyStevens So I can look into this for you, please could you confirm the following details: username, full name, postcode, date of birth, and the answer to your security question?

[Betfred Help @BetfredHelp]

@sandyw1328 that you know this please do let us know! 2/2

[Betfred Help @BetfredHelp]

@sandyw1328 The free bets in question have some limitations, most notably that they cannot be interrelated markets so must all include selections from separate events, the bets cannot be listed each way either unfortunately. Should you still encounter issues in using these free bets now 1/2

[Betfred Help @BetfredHelp]

@__W1LK0_ Hi, as long as you enter the code before depositing, you'll be fine. You can enter the code post-registration by going to your Balance -> Add a promo Code.

[Betfred Help @BetfredHelp]

@beautyilt Could you DM us in regards to this please?

[Betfred Help @BetfredHelp]

@BrynPenrose1 Hi Bryn, online we were five places ew on 2:00 Cheltenham yesterday.

[Betfred Help @BetfredHelp]

@chill_stan40677 @omilana_niko Hi, Please DM us so we can look into this for you.