Better helpers

We're the Customer Experience Team for @Better_UK If you have any problems, we're here to help weekdays from 9 - 6.30pm and weekends from 9 - 5:30pm

[Better helpers @Betterhelpers]

@_rosiejones_ Hi Rosie,

Thank you for reaching out to us!

This would include the Leisure Pool, Flumes, Aqua Park (with slides) and our Inflatables.

Hoping this helps!

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@Miriam99101129 Hi Miriam,

Thank you for reaching out to us!

Can you specify which centre you were looking to book at?

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@sandeecinders Hi Sandee,

Hope you're well.

We recommend booking online to reserve your space.

Our Better Adult Concessionary Membership offers you up to a 50% discount.

Your carer can also attend with you for free unless they wish to use the facilities separately.

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@ReshamKotecha Hi Resham,

Thank you for reaching out to us!

What centre are you trying to book at?

Most centres require you to contact them to book a birthday party far in advance.

We're more than happy to forward this to the centre if needed.

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@sj19850 Good Afternoon,

Thank you for reaching out to us!

We'd like to find out more, please contact us at:

[email protected]

We're unable to request personal information vis this channel to further investigate this issue.

We await your response!

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@LouieDonovan Hi Louie,

Thank you for your update!

You'll need to email us with a full Bank statement to confirm this.

Our email is: [email protected]

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@DW1976 Hi Dave,

Thank you for reaching out to us!

We only currently have junior prices for group sessions and junior water sports activities.

This is not currently included in the open water bookings, and we'd advise only booking onto this for competent swimmers.

Hoping this help...

[Better helpers @Betterhelpers]

@producergeo @producergeo

[Better helpers @Betterhelpers]

@producergeo @producergeo

Hi,

We would only accept the following:

• Freedom Bus Pass (Yellow) ~ (with a valid date)
• Blue Badge (back display of the badge) ~ (with a valid date)
• Disability Personal Independence (PIP) Payment ~ (date within 1 year)
• National Disability Card ~ (wi...

[Better helpers @Betterhelpers]

@producergeo @producergeo

[Better helpers @Betterhelpers]

@BenWhit34553135 @BenWhit34553135

[Better helpers @Betterhelpers]

@BenWhit34553135 Hi Ben,​

Thanks for your message.​

Please send an email with some more information to our Customer Service Team so we can assist you.​

Our email address is: [email protected]​

We look forward to your response.

Warm Regards​

Hazal

[Better helpers @Betterhelpers]

@producergeo Hi Geo,

Thanks for your message.

Please visit the following link to view the documents we accept for the inclusive membership.

Inclusive UK | Disability Gym and Leisure Memberships | Better (https://t.co/ws81pXB3Qm)

Warm Regards

Hazal

[Better helpers @Betterhelpers]

@DmitryYasser Hi Dmitry,

Thank you for reaching out!

Please contact us at [email protected] to discuss this further.

This could be due to the Membership type you're on, the activity type you've chosen or an issue with your account that we'll need to correct.

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@micwilkins66 Hi Mic,

Thank you for reaching out to us!

We're sorry to hear about the recent disruptions, and apologise for any inconvenience this caused.

We're more than happy to raise this with the wider team for review.

Warm Regards, 

Kaisha

[Better helpers @Betterhelpers]

@my_evette Hi Eve,

Thank you for reaching out to us!

One of our advisors will contact you shortly regarding your Home Centre Change request.

Have a great day!

Warm Regards,  

Kaisha

[Better helpers @Betterhelpers]

@charlottemyford Hi Charlie,

Thank you for reaching out to us!

We'd love to help you more with this issue.

Please can you contact us via email so we can request some more information?

Our email address is: [email protected]

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@charlottetr Hi Charlotte,

Thank you for reaching out!

Depending on your location, we offer a 2-year GP referral scheme (currently £2650) that requires a referral from your GP.

Please use the following link to see if it's offered near you:
https://t.co/VsABNaJUz1

Warm Regards,

Kaisha

[Better helpers @Betterhelpers]

@Sarah_Dobbers Hi Sarah

Trainers can be worn on the track!

Kind Regards

Amir