Bev Frankland 💙

personal views - proud Mum with slightly mischievous streak passionately supports NHS and those working in healthcare. Inquest & Legal Manager & EGA graduate.

[Bev Frankland 💙 @BevFrankland]

@carlybrown8 @RI_STSFT @STSFTrust Excellent session 👍

[Bev Frankland 💙 @BevFrankland]

@Autism_in_Mind fabulous session at #Safetember STSFT conference today - Charlotte was outstanding and I've learned so much from her. Thank you!

[Bev Frankland 💙 @BevFrankland]

STSFT #Safetember just attended the most useful educational session in the last 10 years - Autism in mind - wow thank you!!!

[Bev Frankland 💙 @BevFrankland]

@AsdaServiceTeam impossible to order online on app. regulars feature not working, items flagged as "not available for postcode" whilst clearly are, then when you finally complete order won't allow payment. Usually 5 minutes to order - today 2 hours+ then gave up & went to TESCO!

[Bev Frankland 💙 @BevFrankland]

@Thegiest @FrostsBakery @uk_dpd93686 Same here today - driver never entered the street

[Bev Frankland 💙 @BevFrankland]

@FrostsBakery @uk_dpd93686 Exactly the same here today - totally unacceptable

[Bev Frankland 💙 @BevFrankland]

@uk_dpd93686 unacceptable service today - no attempt to deliver parcel redirected to a shop where it will be impossible for me to collect. Why are you unable to contact your drivers? No other service would operate in this way!! Unacceptable

[Bev Frankland 💙 @BevFrankland]

@DPD can you please explain why your drivers are not attempting to deliver parcels - instead choosing just to drop at local shops - not acceptable when home delivery is paid for

[Bev Frankland 💙 @BevFrankland]

@AsdaServiceTeam Thanks for sorting - it's a shame I had to resort to a public forum to finally get a response.

[Bev Frankland 💙 @BevFrankland]

@AsdaServiceTeam online grocery order from SouthShields hasnt arrived, received very abrupt email saying cancelled but telephone advisors say not so & still arrive. 4hr later no shopping &not showing as cancelled & money taken from bank. Need saver voucher refund to reorder help

[Bev Frankland 💙 @BevFrankland]

@asda why are you not refunding when you have cancelled a shopping order due to your it system glitch. 7 days and still not sorted this is unacceptable. No longer any confidence in your company. Return MY money!!

[South Tyneside and Sunderland NHS Foundation Trust @STSFTrust]

“You must look after you to look after someone else. You cannot give someone food if your own plate is empty.”

#PSConf

[Bev Frankland 💙 @BevFrankland]

fantastic research team winners #TeamSTSFT

[Bev Frankland 💙 @BevFrankland]

Andrea Director of Corporate Affairs gets the event underway - so exciting #TeamSTSFT

[Helen Bevan @HelenBevan]

Research by @CCLdotORG found teams with high degrees of psychological safety reported higher levels of performance & lower levels of interpersonal conflict. They also found that senior leadership teams reported the greatest differences in their perceived levels of psychological safety: it means that senior teams are the place where creative problem solving is most likely to be squashed & teams fail to collaborate & innovate together to their full potential. They suggest 8 steps for leaders to help create a more psychologically safe workplace:
1. Make psychological safety an explicit priority
2. Facilitate everyone speaking up
3. Establish norms for how failure is handled
4. Create space for new ideas (even wild ones)
5. Embrace productive conflict
6. Pay close attention and look for patterns
7. Make an intentional effort to promote dialogue
8. Celebrate wins
https://t.co/dEIKENNiY6

[Bev Frankland 💙 @BevFrankland]

Angela Rippon OMG amazing!! #Strictly

[South Tyneside and Sunderland NHS Foundation Trust @STSFTrust]

Our Emergency Departments are very busy so please remember you should ONLY call 999 or attend ED if it is a life threatening emergency 🏥

If you need medical help, use 111 online to get assessed and directed to the right place for you 💻

➡️ https://t.co/DSMLIkLrYN

[Bev Frankland 💙 @BevFrankland]

#safeguarding @STSFTrust the annual safeguarding conference gets underway - fabulous turnout, great engagement

[Bev Frankland 💙 @BevFrankland]

@STSFTrust @connorbrowntrst @SunderlandSCP Excellent session - emotional & motivational in equal measure

[Bev Frankland 💙 @BevFrankland]

@PamelaHales I have now thanks 🐕

[Bev Frankland 💙 @BevFrankland]

Latest addition to the household #borderterrier #zoommies