Bev Coward

[Bev Coward @BevLCo]

@AerLingus are you joking? You pull out of manchester cancelligh flights causing chaos l, re arranged flights and additional expense then have the cheek to send this...get your act together...joke of an airline

[Bev Coward @BevLCo]

@AvantiWestCoast @AvantiWestCoast are you sure as he doesn't want the inspector having a go

[Bev Coward @BevLCo]

@AvantiWestCoast thanks for screwing up my son's uni visit. Booked 7.18 from Preston showed delayed then ran at 7.19. Your ticket staff at Preston rude and unhelpful. Disgusting serivce

[Bev Coward @BevLCo]

@AvantiWestCoast @AvantiWestCoast yes to Birmingham

[Bev Coward @BevLCo]

@Delta how do I speak to someone regarding any requirement for advanced passenger information - we have British passports but travelling internally within usa

[Bev Coward @BevLCo]

@VirginAtlantic you change our flights and the refuse to speak to us - directing us through booking agent. What has it got to do with them - you changed our flights not the agent. Absolutely rubbish service

[Bev Coward @BevLCo]

Another day of @aerlingus failing to deal with my cancelled flights and refusing to do anything helpful on chats or speak on phone. NEVER FLY @AerLingus - take your money then refuse to speak to you.

[Bev Coward @BevLCo]

@AerLingus I already have THREE times check direct messages - it's all smoke and mirrors and no one actually wants to help. Totally ludicrous @aerlingus useless company NEVER BOOK WITH THEM

[Bev Coward @BevLCo]

@AerLingus a day of going and back forth with your twitter customer care team. Kings of deflection. Call customer services, yes did that last week 53 minutes and was told just wait to be contacted. In meantime you are leaving booked customers high and dry. Appalling.

[Bev Coward @BevLCo]

@AerLingus Have done SEVERAL times but then no one responds. No good trying to make it look like the company cares with open responses like this when you then dont respond privately

[Bev Coward @BevLCo]

@aerlingus holding email on my cancelled flights that someone will be in touch over reaccomodation in the meantime the flight dates we had are booking up. Totally shocking customer service NEVER USE @AerLingus - appalling service and no care for customers

[Bev Coward @BevLCo]

@AerLingus Ive done that multiple.times and your pathetic AI assistant doesn't let me connect to a human

[Bev Coward @BevLCo]

@aerlingus another day you have my money and I have no flight. Time to report you for theft. @AerLingus shocking DO NOT USE THIS COMPANY

[Bev Coward @BevLCo]

@AerLingus @aerling @AerLingus I have done but guess what no response from your customer team

[Bev Coward @BevLCo]

@AerLingus still radio silence. You have my money i have no flight. No comms from your customer care team. #fraud #theft . You have messed customers abt least you can do is speak to them. Never ever use or fly @aerling

[Bev Coward @BevLCo]

@AerLingus @AerLingus lot of twitter companies alleging to be aer lingus how do I know you are genuine

[Bev Coward @BevLCo]

@AerLingus absolutely joke. 1hr on hold to be told to email the enail I already have with no estimated response time. You have cancelled the manchester flight and have my money. I want to rearrange - your CS is shocking. NEVER book @AerLingus they are a bunch of frauds

[Bev Coward @BevLCo]

@Cs_Aerlingus_ Ive followed, please contact me

[Bev Coward @BevLCo]

@AerLingus you have cancelled our flights in the summer and no one is responding. We have paid in full so you have now technically stolen our money. Live chat doesn't work, no response on email. Shocking.