@urbancompany_UC@UC_Assist - Urban Company is a bunch of thieves. First they reassign me an expert because the selected professional is not available. Then they charge me a cancellation fee when it’s their fault altogether. The AI chat is hopeless and can’t get its shit together
@JustSnabbit - Why do you’ll take a booking in advance and then not plan ahead. You’ll have taken the booking four days in advance and the money. Left me stranded. And then give me AI generated responses.
Did a booking through Snabbit. And their pathetic selves like always haven’t been able to find an expert. I mean why accept a booking and take the money when you know there will be no one available. And no response from the team. Fleecing customers. @JustSnabbit
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@just_snabbit@JustSnabbit - Booking was done, amount paid. Team has cancelled my order but no refund. Pathetic service. What was a serviceable area is miraculously unserviceable so why was an expert assigned in the first place? Where is the accountability? Chor company.
@just_snabbit@JustSnabbit - Booking was done, amount paid. Team has cancelled my order but no refund. Pathetic service. What was a serviceable area is miraculously unserviceable so why was an expert assigned in the first place? Where is the accountability?
@Swiggy@SwiggyCares - Not sure if the customer care is actually alive? I asked for an order it was modified due to unavailability and now I need to find for my refund. Order ID: 215692298759996. Please just give the money. So fed up.
@CromaSupport Horrible support. I was assured of my fridge delivery by August 13, 2025. I have persistently called the Helpline since 12 pm following up on the delivery. I was told to wait till 10 pm. I called again at 4 pm, 6 pm, 8 pm.
At 9 pm when I call the Customer Care, I was told that I would get my product only after 2 days. Why was this not conveyed at 6 pm or even at 8 pm when I called. Moreover, for any resolution I’ve been asked to wait for 24 hours. Pathetic service. Should have brought from Reliance
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