This is how health insurance fails you when you need it the most.
My father (a senior citizen) was hospitalized on doctor’s advice. What followed is unacceptable 🧵
I have 2 tickets for the Krishna Das Bhajan concert for tmrw Nov 4th, 7 PM Bangalore, but can’t attend due to personal reasons.
The tickets are for Crystal section.
DM if interested.
#krishnadas#district#bangalore
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This is how health insurance fails you when you need it the most.
My father (a senior citizen) was hospitalized on doctor’s advice. What followed is unacceptable 🧵
@imalokdixit@imalokdixit that is my point. Why did the pre-auth based on the documents we provided even before admission only to reject it during discharge. I have no problem them reject it at pre-auth level but they gave us pre-auth of 30k
@ICICILombard@AapChutiye@ICICILombard i really hope you help because in my case you have done nothing even after a week. Sometimes I feel “review” -> “delay tactic”
@AapChutiye@ICICILombard@ICICILombard has not been a good experience. Also it was a corporate policy where the insurer is more accommodating but looks like it doesnt matter
@ICICILombard@ICICILombard it has already been over a week since we have been communicating. Now another 4 working days are not fair. I will be formally filing complaints on right platforms for your unfair practices
@ICICILombard@ICICILombard The case has already been escalated and all documents have been submitted multiple times.
Request you to share a definitive timeline for resolution, as the delay is becoming increasingly difficult to manage. You have caused us financial stress
@ICICILombard Continued delay despite full compliance leaves me with no choice but to pursue formal remedies through appropriate channels.
Hoping @ICICILombard resolves this before it reaches that stage.
@ICICILombard I very well understand the tactics you are playing. Delaying and trying to exhaust the customer. If you really cared about our case, we would have reached the resolution. You just dont care about the customer. Because of you, my father had to pause his inpatient care!!
@ICICILombard This is not just about claim approval anymore.
It’s about transparency, timelines, and fair treatment of customers.
@FinMinIndia@nsitharaman please look into the unfair practices of @ICICILombard