@YouTube@YouTubeIndia : Why every video has auto dubbing enabled now? it is so irritating and there is no option to turn off when we are seeing something on youtube. is there an option to stop it??
@deepigoyal new bad experience by zomato, delay the order, then mark it delivered and the customer never gets their order. Customer service is rude, our time gets wasted.
@zomatocare 7152352890 is the order number. I had guests at home n after waiting 45 minutes, i didn't get my order from a place 15 mins away. Horrible experience @deepigoyal : very bad experience, was very hard to get a resolution from support, I should be compensated for embarassment.
@TheBodyShopIND Where is my order #0001194819? Meant to be a gift, supposed to arrive 5 Aug, no delivery, no call, no reply to emails. If it’s late, I don’t need it. Deliver or refund. Pathetic service.
@Otipyfresh@khurana_varun Have you guys closed the company? Your agent told me on chat, what happens to money in your wallet and if you were closing down then why a few days ago someone called me to take ur daily fresh membership?
The least you can do is be transparent to customers?
@Otipyfresh
Order ID: 26423660 was cancelled overnight without reason.
Now my area shows undeliverable, though deliveries were happening till yesterday.
Support is silent (no response)& wallet money is stuck.
What’s happening? Totally unacceptable
@Otipyfresh@khurana_varun this is unacceptable. I need urgent help, no delivery, no response, and my wallet money is stuck. Please look into it. It was urgent order plus I don't know if ur company is reliable for future. I had been regular customer fr yrs
@bigbasket_com Two times same issue. Seems like u picked up yesterday's mistake and in my next order today send same thing without checking. How is it acceptable. Plus ur support today was so so slow
@bigbasket_com : 1669026004-20250331
Horrible experience and lack of support. This has happened twice since yesterday. In pack of six soap u sent me 5 soaps. and today u did a return of it from my yesterdays order and in m second order again u sent me that 5 soap pack in name f 6
@bigbasket_com can anyone help a customer, the customer support wont bother to help, your app has a return option and it doesnt work. first time in many years I wanted to return something. and it doesnt work and customer service don't care. 740300930779 is complaint number
@root_deep_BS : you sent me an open, unpacked and used conditioner, you charge so much and do such things? horrible experience, scammed order number: RWSO8978
@deepigoyal@zomato@zomatocare :
Please add an option to show if delivery is by the restaurant or Zomato. Faced delays twice, including today—waited 1 hr, had to cancel as the restaurant needed 30+ mins more. It affected my dinner schedule. #CustomerFeedback
@zeptocares I already shared the order number, but I am sure there will not be any form of resolution. All my time is wasted and money stuck for few days if any refund will come. Please don't let customer order if u can't fulfill.
@ZeptoNow, @aadit_palicha : Horrific experience! Placed an order, paid, but delivery guy says it's too big and can't send it. Asked to make multiple orders instead. Customer care chat doesn’t respond either. Never faced this with BigBasket. Why offer a service you can't fulfill?
@zeptocares, @ZeptoNow, @aadit_palicha : My order ID: B3C82KNNG68965. Customer care claims the rider tried contacting me, but he refused delivery, saying it’s too big. Later, he called, said “hello hello,” and canceled. I just hope I get my refund. Will never trust your app again
@flipkartsupport can you please deliver my product? OD432542649713417100
It is impossible to reach your customer care support and it's more than a week now with multiple delays