Hey @SunwingVacay — I trusted you with my luggage on April 27 (Toronto to Montego Bay) and you lost it. I have NOTHING to wear and no access to my essential medicine. Disastrous start to my vacation. #LostLuggage#sunwing
@SunwingVacay I submitted a compensation claim for a delayed flight back in May and followed up on Sept 9. After months of waiting, no one has replied or provided an update. This level of customer service is unacceptable — can someone please resolve this?
@SunwingVacay Despite multiple follow-ups, including my earlier one on September 9, I have still not received any acknowledgment of either of my recent emails. This ongoing lack of response is extremely disappointing, and I would appreciate a prompt update on the status of my claim.
Still no luggage from @SunwingVacay.Local rep called Montego Bay airport — confirmed it wasn’t even sent on April 28, though it should’ve arrived on April 27. Baggage dept says it’s there & cleared customs. Conflicting info, no accountability. #SunwingFail#TravelNightmare
Hey @SunwingVacay — I trusted you with my luggage on April 27 (Toronto to Montego Bay) and you lost it. I have NOTHING to wear and no access to my essential medicine. Disastrous start to my vacation. #LostLuggage#sunwing
@RBC I am trying to use my MasterCard for the online transaction but always getting validation errors from the vendor website. Wondering whether you are also impacted by Rogers or not?
@rbcinsurance I am trying to register for an online account using the policy number from yesterday and always getting technical errors.The helpline phone number is pathetic, and long waiting time (like winning a lottery).Do you have any other efficient way to serve your customer?
@blsintlservices I have requested my refund on 16th October 2021. The amount will be refunded within 10-15 working days based on the customer service reply (22nd October 2021). Still, I didn’t receive my refund!
Applied emergency visa for my Son on 7/10/21 after getting instructions from @IndiainToronto by email. My father in ICU with a serious condition. Flight from Toronto to Delhi on 11/10/21.Please help to fulfill his wish to see his grandson by getting visa.@DrSJaishankar@MEAIndia
@airindiain Just sent you a DM with flight details and passengers names! Please have a look and I need to get flight confirmation to get an emergency visa for my son tomorrow. @airindiain
Booked tickets using @airindiain website & flight is on 11th May 2021 from Toronto to Kolkata via Delhi. Didn’t receive the confirmation of booking but credit card is showing you deducted money from my account! Tried to call you but no reply! It’s a family emergency! @MoCA_GoI