BiffaService

Official Twitter account for Biffa's award-winning Customer Service. Mon to Fri - 8.30am to 5.30pm. Follow us to DM and receive regular service updates.

[BiffaService @BiffaService]

@5_iron Hi there, you can report this by either calling customer services on 0800 601 601, using the online Biffa portal and going through the Mylo chat function, or if you send us a DM with your account details we can also request this. Thanks, Biffa.

[BiffaService @BiffaService]

@cribhughes Good morning Christian, thank you for getting in touch. Please can you send us a DM with further information so we can look into this. Thanks, Biffa

[BiffaService @BiffaService]

@RinkyTinkSays @Biffa Good morning. Thank you for reporting this. Please could you DM us for updates in regards to the collection. Thank you.

[BiffaService @BiffaService]

@Litter3Norbury Hi, Thank you for reporting this rogue bin. This has been passed to our depot in the area, They will have this bin removed asap.

[BiffaService @BiffaService]

@MichaelLast2 Good Morning.
We are sorry to hear you have had a negative experience in contacting us and would like to work together with you on this to resolve any issues you may have.
Please could you send us a DM with your business and contact details so we can look into this further?

[BiffaService @BiffaService]

Our phone and email lines are back. We apologise for the inconvenience and thank you for your patience. Kind Regards

[BiffaService @BiffaService]

@bigdaddymills1 Good morning, we are sorry to hear you have had a negative experience with your service, please could you sent us a DM and provide us with more details so we can look into this further for you? Kind regards, Biffa.

[BiffaService @BiffaService]

@wirralsmallcars @Biffa @BiffaCEO Hi, Paul. We appreciate your feedback and hope to have the opportunity to make things right. Can you please send us a direct message with you account details so we can investigate this further?

[BiffaService @BiffaService]

@Litter3Norbury Hi there, thank you for reporting this. Are you able to DM us with further information on the location please so we can look at getting this removed. Thank you.

[BiffaService @BiffaService]

@gardensinboots Hi Izzy, please can you send us a DM so we can get this looked at for you and reported. Thank you, Biffa.

[BiffaService @BiffaService]

@thatangryquim @Biffa Good morning, Thank you for making us aware of this.
Could you please send us a direct message and advise the postcode area for this and any other information, if you know who the bin belongs to would be appreciated, we can then look in to this further.

Kind regards Biffa

[BiffaService @BiffaService]

@thatangryquim Hi there, could you please DM us with further information so we can look into this issue further for you? Thank you, Biffa.

[BiffaService @BiffaService]

@TraceyBrundle Hello Tracey. I am sorry to hear about your experience. If you are happy to send us a DM with your account number, business name and address, we will be able to access the account and discuss further. Thank you.

[BiffaService @BiffaService]

@porscheuro Please DM us with further information so we can look into any issues for you. Thank you, Biffa.

[BiffaService @BiffaService]

@ptrangjenny Good morning Cheri, I have sent you a DM regarding the above to ensure this is rectified for you. Kind regards Biffa

[BiffaService @BiffaService]

@ptrangjenny Hello,

We have replied via the DM you sent us.

Kind regards
Biffa

[JCP in South Yorks @JCPinSouthYorks]

Logistics Administrator wanted @Biffa in Sheffield

Select the link to learn more about the role and apply: https://t.co/53a3sr9bLy

#SheffieldJobs

[BiffaService @BiffaService]

@FruitsInTheCity Good morning, are you able to please DM us with your account information so we can look into your services for you. I do apologise that the waste has not been emptied. We hope to resolve this for you. Many thanks, Biffa

[BiffaService @BiffaService]

@Reece7310 @gogreenmcr @Biffa @MCCWythenshawe @CleanStreetsApp @Litterwatch1 @KeepBritainTidy @cleanupbritain @LitterReporting Good afternoon Reece, thank you for your response. We work on behalf of the council and do not hold the contract details. This does need to be reported to the council so they can chase. I do apologise we cannot assist further. Many thanks, Biffa

[BiffaService @BiffaService]

@Reece7310 @gogreenmcr @Biffa @MCCWythenshawe @CleanStreetsApp @Litterwatch1 @KeepBritainTidy @cleanupbritain @LitterReporting Good morning Reece, thank you for bringing this to our attention. If you can please contact your local council regarding this, they can then arrange for this to be cleared. We work on behalf of the council and do not hold the direct contract. I do apologise. Many thanks, Biffa

[BiffaService @BiffaService]

@Reece7310 @Biffa @MCCWythenshawe @NorthendenLab Good morning Reece, thank you for bringing this to our attention. If you can please contact your local council regarding this, they can then arrange for this to be cleared. We work on behalf of the council and do not hold the direct contract. I do apologise. Many thanks, Biffa