@StephenBaker8 @NBA2K_MyTEAM You have to send it in to Xbox to get serviced. That happened to me last 2k and started again with Madden 22. I sent it in and 4 days later they sent it back fixed.
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@therealcuadrado@luijoe0426 I felt the same until my Xbox shuts down when I play nba 2k online and even Madden. I had to turn down the 4K to 1080 for it to stop. #ps5