Royal Enfield Super Meteor 650: Great Bike, Disappointing After-Sales Service
I purchased a Super Meteor 650 Celestial on 20 September 2025 with high expectations from such a reputed brand. However, within a few months, a malfunction warning light started appearing continuously on the speedometer.
I first reported the issue in February 2026 at Aman Automobiles Service Centre and was assured that it would disappear automatically. When the issue persisted, I raised it again during my 2nd free service on 28 March 2026. After repeated follow-ups, the service team diagnosed a faulty sensor and assured replacement within 7–15 days.
It has now been approximately two months, yet there has been no resolution, no meaningful update, and no accountability despite multiple complaints and follow-ups with Royal Enfield customer care, even after escalation to senior levels.
This is not the ownership experience expected from a premium brand like Royal Enfield. A strong product must be backed by equally strong after-sales support.
Requesting Royal Enfield senior management to intervene and resolve this matter urgently. If such concerns remain unresolved, loyal customers are left questioning their trust in the brand.
#RoyalEnfield #SuperMeteor650 #CustomerExperience #AfterSalesService #CustomerSupport
@sidlal@RGovindarajan@royalenfield
Royal Enfield Super Meteor 650: Great Bike, Disappointing After-Sales Service
I purchased a Super Meteor 650 Celestial on 20 September 2025 with high expectations from such a reputed brand. However, within a few months, a malfunction warning light started appearing continuously on the speedometer.
I first reported the issue in February 2026 at Aman Automobiles Service Centre and was assured that it would disappear automatically. When the issue persisted, I raised it again during my 2nd free service on 28 March 2026. After repeated follow-ups, the service team diagnosed a faulty sensor and assured replacement within 7–15 days.
It has now been approximately two months, yet there has been no resolution, no meaningful update, and no accountability despite multiple complaints and follow-ups with Royal Enfield customer care, even after escalation to senior levels.
This is not the ownership experience expected from a premium brand like Royal Enfield. A strong product must be backed by equally strong after-sales support.
Requesting Royal Enfield senior management to intervene and resolve this matter urgently. If such concerns remain unresolved, loyal customers are left questioning their trust in the brand.
#RoyalEnfield #SuperMeteor650 #CustomerExperience #AfterSalesService #CustomerSupport
@sidlal@RGovindarajan
This is not the ownership experience expected from a premium brand like Royal Enfield. A strong product must be backed by equally strong after-sales support.
Requesting Royal Enfield senior management to intervene and resolve this matter urgently. If such concerns remain unresolv
It has now been approximately two months, yet there has been no resolution, no meaningful update, and no accountability despite multiple complaints and follow-ups with Royal Enfield customer care, even after escalation to senior levels.
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