Marcos

[Buitengebieden @buitengebieden]

This took me a second.. 🤯

[Marcos @BiljoenMarco]

Ascensos implemented IRIS Clarity’s cutting-edge voice isolation software to eliminate background noise on customer calls.

Starting with an initial 1,500 call centre advisors in the UK, South Africa, and Romania but with plans to…https://t.co/yaFETFUdGk https://t.co/9qrsMfdcoO

[Marcos @BiljoenMarco]

Imagine having your call center agents sit inside an expo and working with all the noise in the background, and these agents cant hear background noise on customer side and the customer cant hear the noise behind the agents.... awesome work guys.

Well do…https://t.co/zF4vh65ObR

[Marcos @BiljoenMarco]

FREE TRIAL:

To get a quick overview of our BI-DIRECTIONAL, AI-driven software platform that cancels noise on both the customer side, as well as the agent side, follow the below link.....

1. and scroll down to the "EXPLORE EXAMPLE…https://t.co/iievxZua4b https://t.co/8f6gUoq0Md

[Marcos @BiljoenMarco]

Very proud to announce we are the exclusive partner for the leading Audio Technology company in the world!

IRIS Clarity is an AI-powered software solution that removes distracting background noise from your VoIP and customer calls…https://t.co/mi6FhJCIth https://t.co/vTwsbLwoAl

[Marcos @BiljoenMarco]

Personal rant...!

Contact Center technology doesnt only effect how you run your business.
It might sound obvious, but what you implement, as well as how you implement your contact center technology has a direct impact on the way your agents or staff are…https://t.co/Pmm7Kg2EYo

[Marcos @BiljoenMarco]

https://t.co/7SYvs8ge5O

[Marcos @BiljoenMarco]

Ping us for more information as well as a whitepaper on how to reduce noise in your environment and how our suggestions will have a direct positive impact to your profits. https://t.co/yjVKzaYCPW

[Marcos @BiljoenMarco]

Gartner predicts that by 2024, only 25% of enterprise meetings will be in person!

Specifically, the use of meeting solutions surged during the pandemic. While workers globally reported that they spent, on average, 63% of their mee…https://t.co/U8NgxneaGF https://t.co/3RsZyBaQXY

[Marcos @BiljoenMarco]

Multiple studies have proven that bad audio can be detrimental
to your health, whether it be the damage caused by loud or
unexpected noises, or the stress caused by struggling to hear
interrupted sound.

The USEPA advises that average exposure to noise sh…https://t.co/4zjW9pzf2Z

[Marcos @BiljoenMarco]

What do RedBull Racing, Call Centers and MLT-Consulting have in common!!!
Watch this space for a very exciting announcement! https://t.co/R6CyPKcRKH

[Marcos @BiljoenMarco]

Where does your contact center / customer experience center fall within your company's strategy? Is it still seen as a sideline department, a must have only because you have to have it, like insurance, or is it something that you have come to realise is k…https://t.co/gqM9dm8JEH

[Marcos @BiljoenMarco]

Social Selling comes with unique challenges in financial services.
CHALLENGE 1 :
There’s a new generation of investors building massive wealth. But without a strong digital ecosystem, financial enterprises can’t connect with them. 
CHALLENGE 2:
Low agent…https://t.co/Pq7wGhPsUF

[Marcos @BiljoenMarco]

https://t.co/S4VabMU6bb

[Marcos @BiljoenMarco]

What is call center routing and how does it improve customer experience?

#routing #ivr #telemarketing #customerexperience https://t.co/VC7VFmkuet

[Marcos @BiljoenMarco]

World Teacher's Day to all the hard working educators in the world!! https://t.co/IdnwOdEDHY

[Marcos @BiljoenMarco]

Happy international programmers' day !! https://t.co/WkKHpH86Lc

[Marcos @BiljoenMarco]

We now have an option for our customers to engage with us on a ZERO / NO RISK basis, where we provide our platform at ZERO cost to a customer should we not meet the KPI measurements.

What this means for you is that if we dont deliver, the cost is ZERO to…https://t.co/pGOFC47KqA

[Marcos @BiljoenMarco]

Coca-Cola started their campaign for the World Cup starting in 2 months and I saw one for Fox Sports.... but not seeing any other brands really doing anything..... or they are not publishing it in the right ways to gain enough trac…https://t.co/84IqThDuNd https://t.co/tY7XL2b2nD

[Marcos @BiljoenMarco]

Is your organisation on a cost cutting drive? Is this going to slow down growth in your company?

Read the latest Gartner article on what you should avoid if this is your mandate in the next couple of months.... https://t.co/T9ANKGAyFM