Bill Cooper

[Bill Cooper @Billcooper91]

@Virgin_TrainsEC maybe we should pay you IF the journey goes right, rather then we pay out to only take it back. Mugged off daily by yrlate, shitty service when it takes me 3 weeks to get my money back? Yet your refunds are literally 1000 times slower than your charges 🤷🏻‍♂️

[Bill Cooper @Billcooper91]

@Virgin_TrainsEC I have now, no power socket though. Very unhelpful

[Bill Cooper @Billcooper91]

@Virgin_TrainsEC why bother doing seat reservations only to cancel them? Going to lose 3.5 hours of work because the power socket I reserved isn’t available. Cheers.

[Bill Cooper @Billcooper91]

@Virgin_TrainsEC Haven’t seen anyone, shock. Lots of unhappy people.

[Bill Cooper @Billcooper91]

@Virgin_TrainsEC 10:58 Newcastle to London kings X. Fuming. People standing everywhere. Why overbook??

[Bill Cooper @Billcooper91]

@VirginTrains @Virgin_TrainsEC P.S. @Virgin_TrainsEC - glad you’re losing the franchise 😘

[Bill Cooper @Billcooper91]

@VirginTrains 206 quid for a fully ruined Friday. Cheers. Fucking disgrace. And yes I know I can get a refund, but it’s not good to me in 14 working days 🖕🏻 Scammers, least you could do is pay refunds in decent time like literally every other service is the western world.

[Bill Cooper @Billcooper91]

@VirginTrains @Virgin_TrainsEC Should be more specific really... either way West or East you’ve still shat on my Friday plans and charged me the equivalent of European holiday 🖕🏻

[Bill Cooper @Billcooper91]

@VirginTrains @Virgin_TrainsEC Amazing! Why have a generic handle anyway? X

[Bill Cooper @Billcooper91]

@VirginTrains Apart from all your trains out of Kings X being over an hour late this evening you mean?

[Bill Cooper @Billcooper91]

Hey @ZARA standing in your Westfield white city store while your staff tell me ‘you don’t do on floor exchanges due to quality’. The returns line is longer than the check out. Says a lot

[Bill Cooper @Billcooper91]

@VT_East_Coast train is bloody freezing and noisy from all the people sitting in connecting spaces. What am I paying 120 for?!

[Bill Cooper @Billcooper91]

What's going on at Witham? Will the sudbury train be held? 17:08 from London Liverpool Street.

[Bill Cooper @Billcooper91]

@ASOS_HeretoHelp Available sizes in men's suits is shocking :( Stop stocking the ugly ones and get more of the ones people actually buy!

[Bill Cooper @Billcooper91]

@Iberia @British_Airways shocking service. Why not tell us there is a delay rather than hold us on some sweaty stairs? Should be taking off

[Bill Cooper @Billcooper91]

@Citymapper too slow, too slow. Becoming irrelevant.

[Bill Cooper @Billcooper91]

@AmyMek cunt

[Bill Cooper @Billcooper91]

@greateranglia shocking service. Because YOUR train was late, 40+ people missed their connection by 2 minutes

[Bill Cooper @Billcooper91]

@Apple wtf is this?

[Bill Cooper @Billcooper91]

@ThreeUKSupport 50 quid a month and can barely stream audio