Dear @abhealthin
ग्राहक हेल्थ इंश्योरेंस इसलिए नहीं खरीदता कि बीमारी के समय उसका Cashless Claim ही Reject कर दिया जाए।
इस केस में अस्पताल के विशेषज्ञ डॉक्टर लिखित में कह रहे हैं कि मरीज को तेज चक्कर, लगातार उल्टी, Dehydration, चलने में असमर्थता और LOC (Loss of Consciousness) जैसी गंभीर स्थिति के कारण भर्ती करना मेडिकली आवश्यक था।
लेकिन आपकी टीम कह रही है कि "Admission की जरूरत नहीं थी, OPD में इलाज हो सकता था।"
आखिर मरीज किसकी बात माने? डॉक्टर की या इंश्योरेंस कंपनी की?
अगर अस्पताल में भर्ती होना जरूरी ही नहीं था, तो क्या कोई मरीज और उसका परिवार लाखों रुपये का जोखिम उठाकर सिर्फ शौक से अस्पताल में भर्ती हो जाता है?
जब सबसे ज्यादा जरूरत होती है, उसी समय Cashless Claim Reject कर दिया जाता है और फिर कहा जाता है कि पहले अपनी जेब से पूरा खर्च करें, बाद में Reimbursement मांगिए।
अगर मरीज के पास इतने पैसे पहले से ही होते, तो वह Health Insurance Premium क्यों भरता?
कृपया इस निर्णय की निष्पक्ष समीक्षा करें और मेडिकल विशेषज्ञ की राय का सम्मान करें।
#HealthInsurance #CashlessClaim #ClaimDenial #PatientRights #IRDAI #Insurance #AdityaBirlaHealthInsurance #KKV
@AdityaBirlaGrp@abcapital Shame on your recovery practices. Instead of understanding the condition of a helpless senior citizen customer facing serious medical issues, your recovery team (9990483546) is continuously harassing and threatening him, even talking about calling people from his contact list.
The customer is already trying to clear his liabilities one by one, but your agent’s behavior is completely inhuman. Kindly stop these harassment calls immediately and take strict action against the concerned lady agent.
Loan No: #ABMUMDGE000000745874
Video proof: https://t.co/Bv6duSyX1O
@HDFC_Bank@HDFCBank_Cares@RBI@FinMinIndia#kkv
LOAN_DIGITAL A/C 461074780
Hdfc bank recovery agent therating me not greeting not teeling where is calling why is calling he say only hdfc ka paisa bhar doing misbehave using abusive language in call recording
@YESBANK Your executive, Mr. Mohan Rao, has been standing at the customer’s residence gate for the last four hours and is continuously pressuring the customer to make a payment which the customer is currently unable to pay.
Such conduct amounts to harassment and is against fair recovery practices. Recovery follow-ups must be conducted in a lawful and dignified manner. Physical presence for prolonged hours to create pressure or defame a customer is unacceptable.
Kindly instruct your team to follow proper recovery guidelines and avoid any further harassment.
Reference: Card ending 9508.
Attachment enclosed for your review. #KKV FYI @RBI
@aubankindia@714290@RBI@RBIsays@FinMinIndia
Card number is 4665051029559383
Au bank recovery agent calling me on Sunday holiday abusing Me and calling my all reletive friends rbi please take istrict action Au bank doing inlegal recory first' day case
@aubankindia recovery team is not only threatening me but is also calling people from contact list and harassing them to pressure me into making payment.
This behavior amounts to harassment and blackmail, which is completely unacceptable and against RBI guidelines.
Please take immediate action to stop this misconduct. You may listen to your recovery team’s call recordings using the links below:
▶️ https://t.co/F0wBq6pdq2
📷https://t.co/kygNIhDdJr
Card ending: #0887 FYI @RBI #KKV
#CustomerHarassment #BankRecoveryAbuse #KKV #AUBankSharamkaro
@Bajaj_Finance@RBI@FinMinIndia@baapofrecovery
Loan no PV34PLE7837929 36SDPFKO84205
4 person Enter my home whithout any permission harassment my family bajaj agent not any id Card home visit latter my family say please talk to loan borrower but agent abusing my family
@Bajaj_Finserv@Bajaj_Finance@RBI@FinMinIndia#kkv
Loan no PV34PLE7837929 36SDPFKO84205
4 person Enter my home whithout any permission harassment my family bajaj agent not any id Card home visit latter my family say please talk to loan borrower but agent abusing my family
@Bajaj_Finance@Bajaj_Finserv@RBI#kkv
Bajaj recovery agent abusing harassment customer family everyday everytime but Bajaj not take any action against him recovery agent not any I'd card home visit later his abusing customer family
Bajaj home visit very inlegal practice all the time visit my home many times i told him im isifted other address but he drame me my family and friends he carry my pic and show every person my village
Loan no PV34PLE7837929
@Bajaj_Finserv@RBI@RBIsays#kkv#kunalkumararmy
Bajaj home visit very inlegal practice all the time visit my home many times i told him im isifted other address but he drame me my family and friends he carry my pic and show every person my village
Loan no PV34PLE7837929
@Bajaj_Finserv@RBI@RBIsays#kkv#kunalkumararmy
@Bajaj_Finance@Bajaj_Finserv@RBI @714290 #kkv
Bajaj not take any action against him Bajaj recovery agent abusing customer family Dframe customer family customer contactable but Bajaj recovery agent Every time haras customer family
Loan no 36SDPFK0842055 i told many times i sift in other address but bajaj recovery agent every time my home and haras my prents my all family so dipress agent using abusive language and Dframe @Bajaj_Finserv@RBI @bajajcustomersupport
@Bajaj_Finserv@Bajaj_Finance@RBI@FinMinIndia#kkv
Customer Complaint many times recovery agent doing in legal activity abusing customer family harassment customer family everyday but Bajaj not any action against him Bajaj recovery agent carry customer photos and Dframe
@FinMinIndia@Bajaj_Finserv@RBI
Loan no PV34PLE7837929
loan no. 36SDPFKO842055
Bajaj finance ne Mera Data breache kiya mere poore gav walo ko meri personal data share kiya gya even meri photo ko bi sabhi logo ko bheja gya or inke recovery agent ne bhut jyda Haras kiya h
@ask_axio@Capitalfloat@amazonIN@RBI@FinMinIndia
Consumer loan number is RAE23E002260321
Axio Recovery team doing in legal practice agent calling 8pm 7 am they thread and abusing customer not any fear RBI guidelines please take necessary action this type recovery agency
@amazonIN@RBI@FinMinIndia@Capitalfloat@ask_axio
Axio Head office calling agent and abusing customer very Disappoint Axio Inlegal and wrong practice doing Axio using abusive language misbehave customer many days not any company reply
Loan number is RAE23E002260321
बदमिज़ी भी मैं करूँगा, और पुलिस भी मैं बुलाऊँगा — @SBICard_Connect@TheOfficialSBI@OfficialSBICare SBI शर्म करो!
Card ending is #4145 #KKV FYI @RBI@ndtv@aajtak
Your recovery agent is not carrying an identity card and is talking loudly like a don. When customer recorded videos, they attempted to snatch the phone from his hand. After doing all these wrong things, they called the police.
Part 2: https://t.co/CPV1L3oHRx
@SBICard_Connect@TheOfficialSBI@OfficialSBICare Card ending is #4145
Your recovery agent is not carrying an identity card and is talking loudly like a don. When customer recorded videos, they attempted to snatch the phone from his hand.
After doing all these wrong things, they called the police.
FYI @RBI@KKV
Part 1: https://t.co/ORlawCmxdz
Three individuals claiming to be from @SBICard_Connect@TheOfficialSBI@OfficialSBICare arrived at a customer’s shop. They were not wearing ID cards and, even after being asked repeatedly, refused to show any identification.
Card ending #4145 #kkv FYI @RBI
They demanded an “authorization letter” proving that the customer’s husband is allowed to speak on behalf of his wife (the account holder), while they themselves were unwilling to provide any proof of identity or employment.
This raises a serious concern — how can a customer’s family member produce an authorization letter on the spot, especially when the visiting party fails to show their own credentials?
Additionally, their conduct amounts to trespassing and intimidation. Video evidence of the incident is available here: https://t.co/ZDPcbjiXdk
@SBICard_Connect Your executive has been standing outside the customer’s residence for the last 2–3 hours.
The customer is not available, yet they are continuously pressuring to make the payment “anyhow”.
This is unacceptable and against fair recovery practices.
FYI @RBI — please take note of this.**