Birdie

We help support teams resolve tickets with 0 back-and-forths. 🪄
Get screen recordings from customers, or start a Cobrowsing session, within your helpdesk.

[Maxime MANSEAU @maximemanseau]

Compared to other roles in your company, do you believe customer support roles are underpaid?

[Maxime MANSEAU @maximemanseau]

How can a single button save your team countless hours (and headaches)?

Remember: the simpler, the better.

Powered by @Zendesk and @Birdie_inc 🔥

[Birdie @Birdie_inc]

Now, when one of your customer record the issue they are facing, you will also get console logs. 🤖

It helps teams troubleshoot faster and saves a lot of follow-up questions!

Your engineers will be the happiest when you escalate an issue 🚀

https://t.co/7t8q2ab1TX

[Birdie @Birdie_inc]

Our team has been working hard these past weeks to polish the product and get ready for what we are building next for the Support & Success community. 🎁

Thanks for spending 2021 with us!

Product update: https://t.co/hwrgJnYlTH

[Birdie @Birdie_inc]

Hi, support teams using @intercom 👋🏼

Recordings are more valuable than screenshots + description alone because you can see the entire workflow/process through to the issue;

Demo: https://t.co/MUlbNisSZd

[Birdie @Birdie_inc]

Your customers can now safely record their screen without taking the risk to have sensitive data out there. 🔒
https://t.co/ZPsd7Ver4s

[Birdie @Birdie_inc]

Watch the issue faced by your customer and troubleshoot 10x faster.

[Birdie @Birdie_inc]

@Zest__hq helps you save time both for your customers and your support team

[Birdie @Birdie_inc]

Secure screen recording is now available on @FDMessaging. We've been testing with a handful of teams, and we're super excited to share with you all.
https://t.co/5vBiVx9JFq

[Birdie @Birdie_inc]

"Dumb but it's fuck**g efficient"
Let your customers record their issues easily and safely.
https://t.co/43wiQQaqtd

[Birdie @Birdie_inc]

A fresh quickstart to connect Zest to your helpdesk under 60 seconds and start letting your customers record their screen + voice to explain an issue, a question or feedback.
https://t.co/H3eNBTFTPL

[Birdie @Birdie_inc]

Thank you Intercom for featuring Zest in your New and Noteworthy collection! 🔱
https://t.co/eZ9ilsXgi3

[Birdie @Birdie_inc]

Request video recording from your users inside Intercom: https://t.co/nLSYzcvjvl

[Malav Warke (Creatosaurus 🦖) @malavwarke]

Subtle elements to drive user attention @Zest__hq

Growth Hacking Thread Day 54👇

#100DaysofGrowth

[Birdie @Birdie_inc]

Instead of making customers explain a bug via text or live call, give them the option to record it, without having to install anything. 🎩

[Birdie @Birdie_inc]

You can now record videos from your Zest account. 📹

Show your user exactly what you mean in a clear, personal, and — most importantly — scalable way

[GrowthChannel @Gr0wthChannel]

Good morning, everyone ☕ A few great #marketing resources were recently added to our Growth Library, check them out 👇
@Zest__hq @_screpy @MailerLite @unstackhq @AmzChart

https://t.co/9gf8YBoHlg

What's your favorite #growth #tool? Share with us in the replies 💬

[Birdie @Birdie_inc]

Zest: Collect feedback recordings from your users https://t.co/KLmAgLlMWV via @maximemanseau

[Birdie @Birdie_inc]

We made a magic link to collect screen & voice recordings from your users #zestlink

[Birdie @Birdie_inc]

https://t.co/FyE5GfocHB