Bishal Choudhury

[Bishal Choudhury @BishalHelpi]

@BataIndia I had purchased shoes from Bata store but it had issues & when I went to return it to nearest store they denied saying I have to go to same store and it was customer issue & not Bata issue. The complaint raised with customer care is still unresolved even after 10 days

[Bishal Choudhury @BishalHelpi]

Hi team, after numerous followup with @AxisBankSupport over call and social media - finally the issue is resolved and it proves the issue is with your team. But even after asking justification as to where and why the issue was there - no proper clarification received. @AxisBank

[Bishal Choudhury @BishalHelpi]

@AxisBankSupport @AxisBank for my Airtel Axis Bank credit Card, the cashback is partially credited. Called customer care team but of no help - they are not ready to accept the details shared. I have spoken to customer care 10 times in last 10 days. Look into this urgently @RBI

[Bishal Choudhury @BishalHelpi]

Hi @AxisBankSupport @AxisBank the ticket is not yet resolved. For the card feature I have to follow up with bank. Then what is the point? @RBI

[Bishal Choudhury @BishalHelpi]

@durgesh510 It's there since years now and no proper justification why they are charging so high fees. Moreover the school fees increases every year.

[Bishal Choudhury @BishalHelpi]

@AxisBankSupport @AxisBank even after sharing all the proof, your team is not willing to provide cashback. Neither are you providing any breakup of transactions nor are you accepting my proofs. What is that you are expecting???

[Bishal Choudhury @BishalHelpi]

@IDFCFIRST_Help Thanks for resolving the issue.

[Bishal Choudhury @BishalHelpi]

@IDFCFIRSTBank @IDFCFIRST_Help Hi IDFC team, this is regarding pending rewards points for 2 months rent payment done and there are multiple complaints raised. I have been contacting merchant and IDFC Customer care team but I donot see any proactiveness from bank side to resolve

[Bishal Choudhury @BishalHelpi]

@IDFCFIRST_Help Hi team, the issue stands unresolved even after 2 months of raising the original complaint. @IDFCFIRSTBank Bank is punishing me due to code mismatch with merchant, it is not my mistake. @RBI please help

[Bishal Choudhury @BishalHelpi]

@IDFCFIRST_Help Have DMed you. Please check and resolve at earliest.

[Bishal Choudhury @BishalHelpi]

Hi team,
The complaint stands unresolved even after today's discussion. Please look into this urgently and get this resolved soon. Request your kind attention to this matter.

[Bishal Choudhury @BishalHelpi]

@Airtel_Presence @airtelindia @airtelnews even after multiple followup, this issue stands unresolved. @DoT_India @FinMinIndia please take a note

[Bishal Choudhury @BishalHelpi]

Hi @airtelindia @Airtel_Presence @airtelnews I am trying to use Airtel Thanks app for paying bills but since last 1 week when trying to use card it says "payment mode disabled". I have sent email to customer care team but no resolution yet. Please suggest and resolve it soon.

[Bishal Choudhury @BishalHelpi]

@Airtel_Presence @airtelindia @airtelnews even after following up for more than 3 days the issue stands unresolved I see least commitment from your team.I'm unable to pay bills using 'Airtel Axis bank' credit card @AxisBank @AxisBankSupport take note,I will be closing the card due to this issue

[Bishal Choudhury @BishalHelpi]

@Airtel_Presence Hi team, no resolution has been provided yet. Please understand the criticality of the issue and resolve it soon.

[Bishal Choudhury @BishalHelpi]

@Airtel_Presence Hi, I had sent email to customer care on 21st Nov and still waiting for response.and now even after tweet no resolution is provided yet. Now in Airtel Thanks app I don't see the card options at all. Please resolve the issue at earliest.

[Bishal Choudhury @BishalHelpi]

@RBLBankCares due to negligence of your team my 8000+ rewards points couldn't be redeemed and I have been facing harassment from your team. The telephonic customer care team behaves more as if they are supporting bank and not willing to help customers. This is unacceptable

[Bishal Choudhury @BishalHelpi]

Hi @rblbank @RBLBankCares my credit card has been closed as discussed with grievance team but the NOC is still pending. When I called customer care team, they were too arrogant in understanding the situation and didn't help resolve. Please close the issue soon @RBI

[Bishal Choudhury @BishalHelpi]

@RBLBankCares @RBI There is no response since last email and call. The commitment has not been kept. Please don't harrass customer and don't let them regret. It is very bad to ask customer to contact the teams within RBL bank separately for the same issue.I am not here to solve your internal issues

[Bishal Choudhury @BishalHelpi]

@rblbank @RBLBankCares for my credit card I had raised complaint for reversal of expired rewards points - but only partial points are reversed. Customer care team couldn't clarify. This is really frustrating. Please close my card - I will not pay annual fees and will not continue

[Bishal Choudhury @BishalHelpi]

@RBLBankCares Hi, I see partial waiver is provided for annual fees. And a late payment fees is also charged. Your team is not able to keep the commitment and then it all falls on the customer. Please resolve it soon. @RBI