@laura__thomson You can use it without training but having a better understanding of the framework and style of questioning, plus the experience of doing it myself, has really elevated my use aid it. Happy to answer any questions you have. 2/2
@laura__thomson Hi Laura, I was introduced to it whilst training and subsequently delivered a group intervention using it for bereaved children. I then went on the 4 day training delivered by Dr Ncube. 1/2
School exclusions should be "stopped for now" due to their impact on disadvantaged pupils, DfE mental health ambassador @DrAlexGeorge has told @commonsed https://t.co/DQmMhCBwp7
@sainsburys My groceries failed to be delivered last night. After the 3rd call I was told that the driver said he came to my address and rang my phone but no one answered. Big lies! Customer service hung up because they heard my husband, a black man, annoyed, by lies. 1/2
@sainsburys 4th call now and the order has now been cancelled and told to reorder. How is this good customer service? Especially awaiting milk/food for a 1 year old! 2/2
@sainsburys 4th call order has now been cancelled and told to reorder. How is this good customer service? Especially awaiting milk/food for a 1 year old! 2/2