Kraken’s Flaw Caused Me a $280,000 Loss and They Refuse to Address It
On Feb. 1, 2025, the Kraken trading platform forcibly liquidated my positions at an extremely unreasonable price, despite my account having sufficient balance and no risk control triggers being activated. This resulted in a loss of $280,000 across my two accounts within just one hour!
During this incident, Kraken’s liquidation price deviated significantly from the market price, directly causing massive losses to my account.
Here’s a simple example:
I opened a long position at $0.10, but a few minutes later, the platform forcibly closed my order at $0.05—a price that was severely detached from the market at that time!
Attached below is the complete history of all my losing orders. It’s been two months since this happened, and despite submitting tickets and contacting both customer service and my account manager, Kraken has consistently refused to address my issue or provide a solution. They’ve been dodging responsibility the entire time.
My Ticket ID: 15597241 @krakensupport@krakenfx@krakenpro
On February 1, 2025, the Kraken platform forcibly liquidated my contract positions at an extremely unreasonable price, resulting in a total loss of $280,000 across my two accounts! This was all the money I had in the crypto space, including tens of thousands borrowed from friends. 【Rewards available for those who help with this claim】
After this incident, I submitted support tickets, contacted my account manager, reached out to customer support on X, and even filed a complaint with the SEC. I did everything I could. However, Kraken has not responded at all, and it has now been 60 days.
I sincerely ask for your help in seeking justice. Complete the following tasks, every day, 100 people will be randomly selected from the comment section to receive a reward of 5-20 USDT each until I delete this post or close the comments.
If the claim is successfully resolved and I close the comments, I will distribute 10% of the compensated amount to those who supported me. If I receive full compensation, that means a $28,000 reward pool, which will be shared among all participants who helped with this claim. The distribution will be fully transparent and verifiable on-chain.
How to Participate:
1-Follow my account @BitShark_Com
2-Retweet my first pinned claim post, adding the following comment (refer to the attached image for guidance):
Kraken's actions this time are absolutely unacceptable. Please address @BitShark_Com's issue immediately!
@krakenfx@krakenpro@krakensupport
3-Send a private message to Kraken Support (@krakensupport) or leave a comment under their official account with the following message:**
Kraken's actions this time are absolutely unacceptable. Please resolve @BitShark_Com's issue promptly
After completing the tasks, leave a comment under this post with a screenshot of your private message to @krakensupport and your BSC wallet address.
On February 1, 2025, the Kraken platform forcibly liquidated my contract positions at an extremely unreasonable price, resulting in a total loss of $280,000 across my two accounts! This was all the money I had in the crypto space, including tens of thousands borrowed from friends. 【Rewards available for those who help with this claim】
After this incident, I submitted support tickets, contacted my account manager, reached out to customer support on X, and even filed a complaint with the SEC. I did everything I could. However, Kraken has not responded at all, and it has now been 60 days.
I sincerely ask for your help in seeking justice. Complete the following tasks, every day, 100 people will be randomly selected from the comment section to receive a reward of 5-20 USDT each until I delete this post or close the comments.
If the claim is successfully resolved and I close the comments, I will distribute 10% of the compensated amount to those who supported me. If I receive full compensation, that means a $28,000 reward pool, which will be shared among all participants who helped with this claim. The distribution will be fully transparent and verifiable on-chain.
How to Participate:
1-Follow my account @BitShark_Com
2-Retweet my first pinned claim post, adding the following comment (refer to the attached image for guidance):
Kraken's actions this time are absolutely unacceptable. Please address @BitShark_Com's issue immediately!
@krakenfx@krakenpro@krakensupport
3-Send a private message to Kraken Support (@krakensupport) or leave a comment under their official account with the following message:**
Kraken's actions this time are absolutely unacceptable. Please resolve @BitShark_Com's issue promptly
After completing the tasks, leave a comment under this post with a screenshot of your private message to @krakensupport and your BSC wallet address.
On February 1, 2025, the Kraken platform forcibly liquidated my contract positions at an extremely unreasonable price, resulting in a total loss of $280,000 across my two accounts! This was all the money I had in the crypto space, including tens of thousands borrowed from friends. 【Rewards available for those who help with this claim】
After this incident, I submitted support tickets, contacted my account manager, reached out to customer support on X, and even filed a complaint with the SEC. I did everything I could. However, Kraken has not responded at all, and it has now been 60 days.
I sincerely ask for your help in seeking justice. Complete the following tasks, every day, 100 people will be randomly selected from the comment section to receive a reward of 5-20 USDT each until I delete this post or close the comments.
If the claim is successfully resolved and I close the comments, I will distribute 10% of the compensated amount to those who supported me. If I receive full compensation, that means a $28,000 reward pool, which will be shared among all participants who helped with this claim. The distribution will be fully transparent and verifiable on-chain.
How to Participate:
1-Follow my account @BitShark_Com
2-Retweet my first pinned claim post, adding the following comment (refer to the attached image for guidance):
Kraken's actions this time are absolutely unacceptable. Please address @BitShark_Com's issue immediately!
@krakenfx@krakenpro@krakensupport
3-Send a private message to Kraken Support (@krakensupport) or leave a comment under their official account with the following message:**
Kraken's actions this time are absolutely unacceptable. Please resolve @BitShark_Com's issue promptly
After completing the tasks, leave a comment under this post with a screenshot of your private message to @krakensupport and your BSC wallet address.
@ggegh27112 Please forward this in the same format as the post below: quote the correct post first, then add your annotations and @mention relevant people.
https://t.co/KWTaEf4VUg
Please forward my post(the one at the top of my feed) according to this instructions and examples provided. Incorrect forwards will be automatically disqualified.
On February 1, 2025, the Kraken platform forcibly liquidated my contract positions at an extremely unreasonable price, resulting in a total loss of $280,000 across my two accounts! This was all the money I had in the crypto space, including tens of thousands borrowed from friends. 【Rewards available for those who help with this claim】
After this incident, I submitted support tickets, contacted my account manager, reached out to customer support on X, and even filed a complaint with the SEC. I did everything I could. However, Kraken has not responded at all, and it has now been 60 days.
I sincerely ask for your help in seeking justice. Complete the following tasks, every day, 100 people will be randomly selected from the comment section to receive a reward of 5-20 USDT each until I delete this post or close the comments.
If the claim is successfully resolved and I close the comments, I will distribute 10% of the compensated amount to those who supported me. If I receive full compensation, that means a $28,000 reward pool, which will be shared among all participants who helped with this claim. The distribution will be fully transparent and verifiable on-chain.
How to Participate:
1-Follow my account @BitShark_Com
2-Retweet my first pinned claim post, adding the following comment (refer to the attached image for guidance):
Kraken's actions this time are absolutely unacceptable. Please address @BitShark_Com's issue immediately!
@krakenfx@krakenpro@krakensupport
3-Send a private message to Kraken Support (@krakensupport) or leave a comment under their official account with the following message:**
Kraken's actions this time are absolutely unacceptable. Please resolve @BitShark_Com's issue promptly
After completing the tasks, leave a comment under this post with a screenshot of your private message to @krakensupport and your BSC wallet address.