bitfloor

[bitfloor @bitfloor]

@Polymira please email support

[bitfloor @bitfloor]

Two factor auth has been reset for user accounts who requested a reset. Please login and request a USD refund.

[bitfloor @bitfloor]

The withdraw page now supports SWIFT routing values in the routing field. International users are encouraged to fill out the form.

[bitfloor @bitfloor]

Users who were unable to request a withdraw or had ACH setup before should revisit the withdraw page and re-enter their account info.

[bitfloor @bitfloor]

An update on the USD refund process has been posted to http://t.co/MRiv6YJaB0 Refunds are being reviewed by IAFCU.

[bitfloor @bitfloor]

@josh_nc Please be patient. We are working with IAFCU to get users their refunds as quickly as possible.

[bitfloor @bitfloor]

@josh_nc There is no hold. IAFCU is reviewing the docs and said they will start processing refunds within the next few days.

[bitfloor @bitfloor]

@unitmike We are aware of the error and will reset the form.

[bitfloor @bitfloor]

@Lazy_Australian IAFCU is asking everyone to be patient as they work through all the requests.

[bitfloor @bitfloor]

@GreenBTC Use the IAFCU routing and your IAFCU account number just like with any other bank.

[bitfloor @bitfloor]

@RyanStonn International users with SWIFT codes should wait while we process some USD withdrawals first.

[bitfloor @bitfloor]

@MrFinanceMonkey International users should wait a few days as we process US accounts and refine the refund process.

[bitfloor @bitfloor]

@mudstuffing What is your balance issue?

[bitfloor @bitfloor]

@SoDoubleOGGood All pending withdrawals have been removed. Please fill out the new online form.

[bitfloor @bitfloor]

@_MG_ Ignore the pending withdrawal and fill out the required information on the withdraw page.

[bitfloor @bitfloor]

USD refund instructions have been posted to https://t.co/p9IwJRHWBW Please login and fill our the required information for your refund.

[bitfloor @bitfloor]

@Polymira It cannot be removed. Login to your account and setup auth on new phone before deleting old phone.

[bitfloor @bitfloor]

@Compeek still working on it.

[bitfloor @bitfloor]

We have posted an update to the website: Check received and are working to establish a way to return funds.

[bitfloor @bitfloor]

BitFloor does not have a reddit account and this is our only twitter account. Ignore any updates not posted on the website.