Due to an increased volume in support tickets, we’re experiencing longer than usual wait times. We appreciate your patience as we work through the queue to address your issue.
If you have any questions, our FAQ may help: https://t.co/qjfyWENnI7
@Srevik1 Hello there, thank you for providing your support ticket number. Your request has been escalated, please continue to check your ticket for updates. Have a great day!
@CnH_Fan Hi there, we'll need to take a closer look into your account through a support ticket. You can create one here: https://t.co/RuetdfUAHm. Please provide us with the ticket number once you have done so.
@shrikantshriva9 It looks like you're using our exchange partner, @BittrexGlobal. Please DM them with your support ticket number for further assistance.
Due to continued regulatory uncertainty, we have made the difficult decision to wind down our U.S. operations, effective April 30, 2023. All funds are safe and can be fully withdrawn immediately.
This does not affect customers of @BittrexGlobal
https://t.co/MY4u7XLk9z
@CrypVC Hi there, we’re sorry to hear you’re experiencing issues with our KYC process. If you can provide your support ticket number, we’d be happy to look into this for you!
On Saturday, April 16th, 2022, our partners will be performing maintenance which will affect email delivery services, including login verification and 2FA.
This will last up to 2 hours starting at 3:10pm PDT.
@ThinkrDotExe Hi there, we'd be happy to look into this further. Do you have a support ticket number? If not, please create one via https://t.co/yZa0z6vZz2 and provide us with the number.
@ChyrychAndrei1 Hi there! Please file a ticket directly with our team so we can assist further. Simply go to Settings > Contact Support within the app.
@JanWillemWalvis Hi Jan, we're very sorry to hear you had this experience. If you're still needing assistance, please provide us with your support ticket number!