Björn Glück

Security lead | IAM, governance & AI agents that get the basics right | Move faster, but securely | Homelab, 3D printing | Building PiHerder (open source)

[Björn Glück @BjornCPT]

Reading the replies to Saturday's post, it kept coming back to attribution.

When something goes wrong, the first question is which one did it. If three agents share one key, the log just says the key did it. You can't revoke the right one, an overseer can't tell you which one to watch, and you can't explain it to anyone afterwards.

So I treat every agent as its own identity. Its own name, its own scopes, its own token. Not because agents are people, but because the log has to answer that question.

[Björn Glück @BjornCPT]

@TheLagBorn Same as well, only have limited access on lowest tier

[Björn Glück @BjornCPT]

@spacexai @cursor_ai @poteto Unfortunately still no progress. Stuck on Plus plan still and usage draining quickly. Not even generate one line of code

[Björn Glück @BjornCPT]

Really disappointed. I switched to the new X Subscription in good faith and lost 8 months of prepaid Premium+ (no refund), Cursor Pro, and cloud agents. X says Premium+ is Active, Cursor says I need Premium, and the upgrade page is locked. Ticket T-H22727. @spacexai @cursor_ai @Subscriptions.

Now with almost no unified credits left, even @bot is giving up on me @poteto

[Björn Glück @BjornCPT]

Update: support came back fast. They're fixing the root cause and moving my account to the right plan, with a path for my unused Premium+. Big thanks to @poteto for escalating and Matt on support. If you're stuck too, email [email protected] with your ticket number. @spacexai @cursor_ai

[Björn Glück @BjornCPT]

Day 2 update: Cursor and Grok are still on Plus instead of Premium. Cursor Pro and cloud agents are still locked, and the upgrade path is still blocked. Support confirmed the root cause is being fixed and I'm being patient, but I'd love an ETA so I can get back to building. T-H22727 @poteto @spacexai @cursor_ai

[Björn Glück @BjornCPT]

Day 2 update: Cursor and Grok are still on Plus instead of Premium. Cursor Pro and cloud agents are still locked, and the upgrade path is still blocked. Support confirmed the root cause is being fixed and I'm being patient, but I'd love an ETA so I can get back to building. T-H22727 @poteto @spacexai @cursor_ai

[Björn Glück @BjornCPT]

Really disappointed. I switched to the new X Subscription in good faith and lost 8 months of prepaid Premium+ (no refund), Cursor Pro, and cloud agents. X says Premium+ is Active, Cursor says I need Premium, and the upgrade page is locked. Ticket T-H22727. @spacexai @cursor_ai @Subscriptions.

Now with almost no unified credits left, even @bot is giving up on me @poteto

[Björn Glück @BjornCPT]

Really disappointed. I switched to the new X Subscription in good faith and lost 8 months of prepaid Premium+ (no refund), Cursor Pro, and cloud agents. X says Premium+ is Active, Cursor says I need Premium, and the upgrade page is locked. Ticket T-H22727. @spacexai @cursor_ai @Subscriptions.

Now with almost no unified credits left, even @bot is giving up on me @poteto

[Björn Glück @BjornCPT]

@xonecas @spacexai @cursor_ai @poteto Great to hear it's resolved. Agreed, the humans on support have been excellent.

[Björn Glück @BjornCPT]

@squashy_cake @spacexai @cursor_ai @poteto Same loop here at first. Email [email protected] directly, not the X Premium chat, because they can see the new subscription side. Quote your ticket number and attach the screenshots.

[Björn Glück @BjornCPT]

@jflaplante @spacexai @cursor_ai Smart to stop. I'd email [email protected] first and get your Premium+ credit confirmed in writing before switching. The scheduled downgrade could trip the same bug.

[Björn Glück @BjornCPT]

@banterousbear @spacexai @cursor_ai Interesting, I went through Cursor and saw no pro-rata at all. That probably explains a lot. Thanks for sharing.

[Björn Glück @BjornCPT]

@brw711 @spacexai @cursor_ai @Subscriptions Thanks Brian, good tip. I'll ping @Subscriptions too. Glad yours got sorted.

[Björn Glück @BjornCPT]

@iammstachowiak @spacexai @cursor_ai Premium+ on its own doesn't include Cursor. The new Premium plan ($30) bundles SuperGrok, Cursor Pro and X Premium+. If you switch, pick Premium or higher at checkout, not Plus.

[Björn Glück @BjornCPT]

@MarkusEicher70 @spacexai @cursor_ai Just email [email protected] with what happened. An auto-reply gives you a ticket number (T-H…) straight away, and a human picked mine up the same day.

[Björn Glück @BjornCPT]

@SpaceX The legend is finally back home

[Björn Glück @BjornCPT]

@Mshinde98717431 @spacexai @cursor_ai Not sure. I had 2 subs, 1 cursor which prorated refunded back to payment card. Then my x premium+ sub they working on it still. Will update when I get feedback.

[Björn Glück @BjornCPT]

@tslanate @spacexai @cursor_ai @poteto Good luck. Mine not fixed yet, but they working on it.

[Björn Glück @BjornCPT]

@StarwatchRv3 what a legend

[Björn Glück @BjornCPT]

Thank you for reposting.

Update: support came back fast. They're fixing the root cause and moving my account to the right plan, with a path for my unused Premium+. Big thanks to @poteto for escalating and Matt on support. If you're stuck too, email [email protected] with your ticket number. @spacexai @cursor_ai

[Björn Glück @BjornCPT]

Update: support came back fast. They're fixing the root cause and moving my account to the right plan, with a path for my unused Premium+. Big thanks to @poteto for escalating and Matt on support. If you're stuck too, email [email protected] with your ticket number. @spacexai @cursor_ai

[Björn Glück @BjornCPT]

@benvargas @spacexai @cursor_ai Support just replied and confirmed the bug, in a nutshell combination of plans and subscription. Monthly Cursor, yearly super grok / premium + with latter being via Google Play.

In a nushell, bug is being fixed and the subscriptions being sorted.