BlackBeltHelp

BlackBeltHelp provides AI and technology solutions, backed by a network of support professionals to ensure students always have the help they need.

[BlackBeltHelp @BlackBeltHelp]

At 𝗕𝗹𝗮𝗰𝗸𝗕𝗲𝗹𝘁𝗛𝗲𝗹𝗽, we believe student support shouldn’t stop at 5 PM.
Proud to partner with 𝗘&𝗜 𝗖𝗼𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 to help 6,000+ institutions access AI-native student support faster, no lengthy procurement.
https://t.co/idOSTqPFGQ

@eandicoop

[BlackBeltHelp @BlackBeltHelp]

𝟳𝟬% 𝗼𝗳 𝗵𝗲𝗹𝗽𝗱𝗲𝘀𝗸 𝗰𝗮𝗹𝗹𝘀 = 𝗽𝗮𝘀𝘀𝘄𝗼𝗿𝗱 𝗿𝗲𝘀𝗲𝘁𝘀 & 𝗠𝗙𝗔.

Voice AI resolves them instantly.
https://t.co/noFiJlMLHU

#HigherEdIT #VoiceAI #ITHelpdesk

[BlackBeltHelp @BlackBeltHelp]

We’re excited to welcome Nina Benjamin as Chief of Staff & Services at BlackBeltHelp. With 25+ years of global leadership, she’ll help strengthen execution and scale our AI-powered solutions for higher education.

Read more: https://t.co/cItPAQsARy

#LeadershipAnnouncement

[BlackBeltHelp @BlackBeltHelp]

24/7 service expectations are the norm-even as budgets stay tight.

Institutions are moving beyond “more agents” toward blended support with self-service, AI, and human escalation.

Which factor matters most for after-hours support?
#HigherEducation #EdTech

[BlackBeltHelp @BlackBeltHelp]

Today we honor the legacy of Dr. Martin Luther King Jr. — a reminder that progress is driven by courage, equity, and service to others. His vision continues to inspire how we lead, support our communities, and work toward a more inclusive future.

#MLKDay #MartinLutherKingJr

[BlackBeltHelp @BlackBeltHelp]

Learn how Alabama State University reduced helpdesk calls with Voice AI. Join Sonya Satterfield & Christopher Uthe on Jan 15 at 1:00 PM EST for real outcomes, practical use-cases, a live demo & Q&A.

Save your spot: https://t.co/TIL6bwWrDZ

#HigherEd #VoiceAI #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

Hello, 2026!

Here’s to a new year of innovation, AI-driven student support, and stronger outcomes across higher education. Wishing everyone a successful year ahead!

#HappyNewYear2026 #HigherEd #AIinEducation #EdTech #StudentSuccess #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

Happy Holidays from BlackBeltHelp!

Wishing our higher-ed partners a season of joy and a new year focused on smarter, AI-driven student support and success.

#HappyHolidays #HigherEd #AIinEducation #EdTech #StudentSupport #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

Learn how higher-ed institutions are driving measurable value with AI. Join Christopher Uthe, Dr. Stephen Drew & Shekhar Gulati on Dec 11 at 1 PM ET for use-cases, practical insights & a live Q&A.

Save your spot: https://t.co/dYqY7Vlggh

#HigherEd #AI #EdTech #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

🚀 #BlackBeltHelp welcomes Dr. Stephen Drew as COO and Shekhar Gulati as CTO—leaders in Applied AI, GenAI, and modern enterprise tech. Strengthening our mission to help higher-ed deliver intelligent, human-centered support.
Read more https://t.co/GI1yrtuign

#HigherEducation

[BlackBeltHelp @BlackBeltHelp]

Join us on December 4 at 1 PM ET for a live walkthrough of how campuses are using Voice AI for instant password resets, system access, and Tier-0/Tier-1 deflection.

Save Your Spot: https://t.co/heGG9FkQ2b

#HigherEd #StudentSupport #HelpdeskSupport #BlackBeltHelp #Webinar

[BlackBeltHelp @BlackBeltHelp]

Happy Thanksgiving to all the incredible higher-ed leaders, staff, and innovators!

As students head into the holidays, we’re here 24×7 to support them - password resets, system access, and more.

Wishing you a safe and joyful holiday season!

#HigherEd #Thanksgiving2025

[BlackBeltHelp @BlackBeltHelp]

Join us with Torey Brignol from Broward College to learn how higher-ed institutions are migrating from Anthology for more reliable and scalable 24×7 support model.

Save Your Spot - https://t.co/nfPWhbgs97

#HigherEd #StudentSuccess #HelpdeskSupport #24x7Support #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

On this Veterans Day, we honor those who have served our nation, & the countless veterans who now serve our campuses, classrooms, & communities.

At BlackBeltHelp, we’re proud to support institutions that empower veterans every day through education, opportunity, & innovation.

[BlackBeltHelp @BlackBeltHelp]

Community College of Baltimore County Migrates from Anthology to BlackBeltHelp for 24x7 Helpdesk Support.

Get Free Migration from Anthology → https://t.co/pOo43D3Xbb

[BlackBeltHelp @BlackBeltHelp]

🎃 Happy Halloween from BlackBeltHelp!

No ghosts, no vanishing students — just 24/7 AI + live support keeping learners on track.

Always-on. Always here. 👻

#HappyHalloween #EdTech #AIinEducation #StudentSuccess #HigherEd #BlackBeltHelp

[BlackBeltHelp @BlackBeltHelp]

Incredible week at #EDUCAUSE2025! 🎓

The #BlackBeltHelp team showcased how AI enhances student support, boosts response times, and builds smarter campuses.

Let’s shape the future of higher ed together!
Connect with us at [email protected]

#EDUCAUSE2025 #HigherEd #EdTech

[BlackBeltHelp @BlackBeltHelp]

What an amazing experience at EDUCAUSE 2025!

We loved connecting with leaders in higher ed and sharing how AI is reimagining student support and campus engagement.

#BlackBeltHelp #EDUCAUSE2025 #AI #HigherEd #EdTech #CampusSupport

[BlackBeltHelp @BlackBeltHelp]

We’re live at EDUCAUSE 2025!

Visit Booth #101 to see our AI Voice & Chat solutions in action.

#EDUCAUSE2025 #HigherEdAI

[BlackBeltHelp @BlackBeltHelp]

We’re thrilled to welcome Cameron as our new Director of Customer Success at BlackBeltHelp — bringing years of experience helping higher ed institutions enhance student support through innovation and AI.

Meet Cameron in person at Booth #101 during EDUCAUSE 2025 in Nashville.