At ๐๐น๐ฎ๐ฐ๐ธ๐๐ฒ๐น๐๐๐ฒ๐น๐ฝ, we believe student support shouldnโt stop at 5 PM.
Proud to partner with ๐&๐ ๐๐ผ๐ผ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ to help 6,000+ institutions access AI-native student support faster, no lengthy procurement.
https://t.co/idOSTqPFGQ
@eandicoop
Weโre excited to welcome Nina Benjamin as Chief of Staff & Services at BlackBeltHelp. With 25+ years of global leadership, sheโll help strengthen execution and scale our AI-powered solutions for higher education.
Read more: https://t.co/cItPAQsARy
#LeadershipAnnouncement
24/7 service expectations are the norm-even as budgets stay tight.
Institutions are moving beyond โmore agentsโ toward blended support with self-service, AI, and human escalation.
Which factor matters most for after-hours support?
#HigherEducation#EdTech
Today we honor the legacy of Dr. Martin Luther King Jr. โ a reminder that progress is driven by courage, equity, and service to others. His vision continues to inspire how we lead, support our communities, and work toward a more inclusive future.
#MLKDay#MartinLutherKingJr
Learn how Alabama State University reduced helpdesk calls with Voice AI. Join Sonya Satterfield & Christopher Uthe on Jan 15 at 1:00 PM EST for real outcomes, practical use-cases, a live demo & Q&A.
Save your spot: https://t.co/TIL6bwWrDZ
#HigherEd#VoiceAI#BlackBeltHelp
Learn how higher-ed institutions are driving measurable value with AI. Join Christopher Uthe, Dr. Stephen Drew & Shekhar Gulati on Dec 11 at 1 PM ET for use-cases, practical insights & a live Q&A.
Save your spot: https://t.co/dYqY7Vlggh
#HigherEd#AI#EdTech#BlackBeltHelp
๐ #BlackBeltHelp welcomes Dr. Stephen Drew as COO and Shekhar Gulati as CTOโleaders in Applied AI, GenAI, and modern enterprise tech. Strengthening our mission to help higher-ed deliver intelligent, human-centered support.
Read more https://t.co/GI1yrtuign
#HigherEducation
Join us on December 4 at 1 PM ET for a live walkthrough of how campuses are using Voice AI for instant password resets, system access, and Tier-0/Tier-1 deflection.
Save Your Spot: https://t.co/heGG9FkQ2b
#HigherEd#StudentSupport#HelpdeskSupport#BlackBeltHelp#Webinar
Happy Thanksgiving to all the incredible higher-ed leaders, staff, and innovators!
As students head into the holidays, weโre here 24ร7 to support them - password resets, system access, and more.
Wishing you a safe and joyful holiday season!
#HigherEd#Thanksgiving2025
Join us with Torey Brignol from Broward College to learn how higher-ed institutions are migrating from Anthology for more reliable and scalable 24ร7 support model.
Save Your Spot - https://t.co/nfPWhbgs97
#HigherEd#StudentSuccess#HelpdeskSupport#24x7Support#BlackBeltHelp
On this Veterans Day, we honor those who have served our nation, & the countless veterans who now serve our campuses, classrooms, & communities.
At BlackBeltHelp, weโre proud to support institutions that empower veterans every day through education, opportunity, & innovation.
Community College of Baltimore County Migrates from Anthology to BlackBeltHelp for 24x7 Helpdesk Support.
Get Free Migration from Anthology โ https://t.co/pOo43D3Xbb
Weโre thrilled to welcome Cameron as our new Director of Customer Success at BlackBeltHelp โ bringing years of experience helping higher ed institutions enhance student support through innovation and AI.
Meet Cameron in person at Booth #101 during EDUCAUSE 2025 in Nashville.