Would also like to call out a stewardess (wore glasses) on @SouthwestAir flight #4221 who was the most rude, openly aggressive stewardess I’ve ever encountered on ANY flight. To me and fellow passengers, talk about a power trip. Gladly crossing off @SouthwestAir!
@SouthwestAir baggage policy following a flight they chose to cancel is absolutely horrendous. Will never fly them again and will discourage anyone I know from ever using them as well.
The most HORRIFYING service from @SouthwestAir today. And now they’re holding our bags and hostage for 1.5 days until the flight they rebooked for us? Give us our bags, please and thanks. We’d like to use another airline. It shouldn’t be this hard!