#Bloomfire is pleased to announce that we have acquired #Seva, a dynamic customer support SaaS company, to bolster our capabilities and expand our reach in the enterprise knowledge management and generative AI space.
https://t.co/mB5koOgCxP
#knowledgemanagement#generativeAI
Being agile and competitive in the face of uncertainty is more important than ever! Check out our latest blog post exploring how knowledge management will help your organization improve decision-making, streamline workflows, and increase productivity.
https://t.co/3IXNYIGDx2
How can you make knowledge sharing an ongoing activity that becomes a part of your company culture? We recently collected tips from six business leaders: https://t.co/VlnSneLUHA
We're thrilled to share that @G2dotcom has named Bloomfire as a leader in the Content Management Products category in their 2023 Best Software Awards! 🎉https://t.co/bJnpSZdZqg
Why is now the time to focus on #KnowledgeManagement (and the tech to support it)?
We dive into all the ways knowledge management can improve operational efficiency in this new guide: https://t.co/M58dllEepw
Knowledge is the most abundant business asset your organization has—but it's also the most wasted. Our COO, Sam Schneider, discusses why employee knowledge retention should be a priority for all operations leaders this year: https://t.co/6wMg4BQpOK
In just two years, Gen Z will make up 27% of the workforce. If you don't already have a plan to capture and transfer knowledge across a multigenerational workforce, now's the time to put one in place: https://t.co/BHCVFnuEu6
The average company has gone through five major firm-wide changes in the last three years, according to Gartner.
Because change is a constant, it's important to have a plan in place to manage it and build an adaptable culture: https://t.co/YTWkIhFunG
Any new workplace tech your company invests in this year is only valuable if you and your team members use it–and driving usage requires a change management plan.
We're sharing a deep dive on the 8 steps of a successful change management process: https://t.co/fyuVFHdOnF
If you're planning to invest in any new #MRX tech this year, you'll need to be prepared to make a strong business case and demonstrate ROI. We break down strategies to get buy-in for an insights engine in this @GreenBook article: https://t.co/6sE4hUeLQW
From cross-functional knowledge sharing to bite-sized videos, here are five #KnowledgeManagement trends to keep an eye on in 2023 (whether you're a knowledge manager or not): https://t.co/UgINGmELCH
Your company's collective knowledge isn't valuable if people aren't using it—which is why the ways you deliver knowledge are so important. Here are 5 knowledge delivery trends all business leaders should be keeping an eye on: https://t.co/YLnYh6tri8
When @dexcom started using Bloomfire to centralize their customer insights, they found:
✔️ 90% of employees using Bloomfire were satisfied or very satisfied
✔️ 84% find it easy or very easy to find content
✔️ 81% say they now have a better understanding of the Dexcom customer
Curious what it actually looks like to democratize research and insights in Bloomfire? You can get a sneak peek from our Director of Product Marketing, Talya Heller Greenberger, below and see her full video tour here: https://t.co/P9fR6nS79V
How do you know when your current knowledge management strategy just isn't cutting it? Here are 4 common situations when it may be time to rethink your KM approach: https://t.co/ZAvQqnMm1H
This is what we love to hear! Kudos to the Marketing Research Team at @dexcom for transforming the way they share insights across teams: https://t.co/CZ2s4toJhW
Nobody wants to (or has the time) to spend hours per day looking for the information they need to do their jobs. Here's how knowledge management helps: https://t.co/DMH0lfXJUg