@optimum -hands down the worst customer service ever. As someone that manages a large customer service center, I would be APPALLED if my reps handled our callers the way I was treated. Clearly my business is not valued by optimum.Looks like Iโll be switching to @verizonfios
When the flowers arrived they did not look as pictured (much less flowers than shown) I understand they state they may have to substitute but the fullness should still be there. Steer clear of #teleflora. Spend the extra money and use a local florist. ๐๐
When the flowers were delivered the following day the florist told my parents they didnโt even receive the order until after business hours the previous day. After I spoke with at least 6 reps who told me my order was out for delivery all day. So I was lied to all day #teleflora
I used #teleflora to order flowers for my mothers birthday. Not only were the flowers not delivered on the day I selected for delivery (these were ordered in advance, not same day or next day order) I touched base with them all day and the assured me they would be there by 8...
Sometimes #LifeAtTruGreen requires you to think outside the box, but our Senior Customer Service Rep Michelle and teammates John and LeeAnne always rise to the challenge.