Ben

[Ben @Bnightingale2]

@DublinAirport @emirates ✈️ 🎉

[Dublin Airport @DublinAirport]

Dublin Airport has teamed up with @emirates to give away two return flights to Dubai ✈️🇦🇪🌞

To be in with the chance to win:

FOLLOW & REPOST

Winner will be announced on Friday, October 27 2023.

Info here: https://t.co/oQIkXHM2mU

Good Luck 🤞

[Ben @Bnightingale2]

@sinhel3129 @imteddybless 🤣🤣🤣🤣

[Ben @Bnightingale2]

@Ryanair Hi, would it be possible to get a reply on this please?

[Ben @Bnightingale2]

@Ryanair Hi, Can you look into getting me an update on this please?

[Ben @Bnightingale2]

@Ryanair Could I get a reply on this please?

[Ben @Bnightingale2]

@Ryanair Hi, Could we get this looked into again? I think its fair to say this is going on way and above what is considered a reasonable time frame ;/

[Ben @Bnightingale2]

@Ryanair Hi again, Could we check on this again please?

[Ben @Bnightingale2]

@Ryanair Great - Hopefully ill get an email with a resolution over the next few days from that department otherwise I'll see you here again next week for yet another one of our little catch ups :)

[Ben @Bnightingale2]

@Ryanair Hey its that time again.. another 5 working days.. could you check for an update for me please? Thanks

[Ben @Bnightingale2]

@Ryanair Thanks for the reply. I will give it another 5 working days and check back with you here again if I haven't heard anything. Fingers Crossed as will be 6 weeks then since logged complaint with only 1 automatic response.

[Ben @Bnightingale2]

@Ryanair What is the expected turn around now for the new department to respond? the case is very simple I have a copy of Ryanair live chat telling me to book a flight with aerlingus and you will reimburse flight & hotel.

[Ben @Bnightingale2]

@Ryanair I patiently wait 25 working days with no reply and I today receive an email saying 'correspondence has been forwarded to relevant department' What does mean??

[Ben @Bnightingale2]

@Ryanair Ok I will contact again here if I have still got no response by the 29th working day.

[Ben @Bnightingale2]

@Ryanair That is no problem but can you advise when this will be looked at? I would like a timeframe as I can lodge the complaint with the French National aviation authority once 2 months has passed with no response from you.

[Ben @Bnightingale2]

@Ryanair Yes, it is UZIEYD, This is about the duty of care expenses not eu monetary compensation. I can forward you the live chat advising us to book aerlingus etc if you wish but is attached to complaint also. Thanks

[Ben @Bnightingale2]

@Ryanair I have received no correspondence since complaint logged 17 Oct 2017. Ref:3946454. I have live chat transcript advising we would be reimbursed if we book alt flight with aerlingus.

[Ben @Bnightingale2]

@Ryanair Hi, Just checking for an update as another week has now passed with no communication?

[Ben @Bnightingale2]

@Ryanair Ok will check back with you next week. Thanks for the reply

[Ben @Bnightingale2]

@Ryanair @Ryanair it has now been 14 days. Please can you check on this Ref:3946454