@PeterStefanovi2 So true, even though I did get time with my mum and she was ready to go Iโll l never forget her telling me that I was a wonderful daughter but special days are hard to take, just one more hug ๐ค
@HMRCcustomers We have a call booked for 3pm to 3.30pm today to help a widower pensioner who has had a huge tax bill sent in error, he is here almost in tears, where is our call!
@HMRCcustomers The trauma my poor father in law has been put through and which is still ongoing has been outrageous, poor admin mistakes aimed at an 80 year old, duplicated errors and being shouted at by an HMRC employee, what on earth is going on there!