Bookbyte Help

Contact us for quick updates on the status of your college #textbook order from @Bookbyte.

[Bookbyte Help @BookbyteHelp]

@LolaWaggoner3

Your order is currently still in transit to us. You can track your package here: https://t.co/YCtmuYqcrn Once the order delivers, please allow 3-5 business days for us to process the order and issue payment. Please email CS if you have further questions.

[Bookbyte Help @BookbyteHelp]

@TomHardy80 You can track your package at the following link: https://t.co/FZyPqRBE6Z Once we have received the order, please allow 3-5 business days for us to process the order and issue your payment. You'll receive an email once your payment has been issued.

[Bookbyte Help @BookbyteHelp]

@akipooooooo Please respond to the email we sent, to confirm the PayPal email.

[Bookbyte Help @BookbyteHelp]

@akipooooooo Our records show your payment was sent to the PayPal email on record 11/4/2019 and shows "unclaimed." I also emailed you to make sure we have your PayPal email listed correctly.

[Bookbyte Help @BookbyteHelp]

@ChrisHummel_ Looks like your second order was processed today! In the future, I recommend selling multiple items on a single order to avoid this type of confusion. Have a great rest of your day!

[Bookbyte Help @BookbyteHelp]

@ChrisHummel_ I understand your frustration. The shipping label provided are uniquely coded for your order and the items on your order. It is possible the second item has arrived. Please contact our Customer Service team by emailing [email protected] for further assistance.

[Bookbyte Help @BookbyteHelp]

@Karla_Lopez Hi Karla, were sorry to hear you haven't heard from us yet. Can I get your order number please and I'll have an update shortly :)

[Bookbyte Help @BookbyteHelp]

@Pilo_J Hi there! while we may not have a direct phone number, we do provide a live chat feature accessible from the mobile site under "help" on https://t.co/DHbViO063t! Our representatives are available now to take your questions :) I hope this helps!

[Bookbyte Help @BookbyteHelp]

@JIBArizona Unfortunately, we are not able to locate your order with the information provided.
Please provide the order ID number, the email used to place the order, or the first & last name on the order.

[Bookbyte Help @BookbyteHelp]

@coach_byrdOL Hey there! We show that it was processed just yesterday (04/08). You should receive payment via PayPal within 48 hours :)

[Bookbyte Help @BookbyteHelp]

@Jyvenel1 Hi there! Your package arrived to us on 03/05 which means we should have payment issued no later than this Friday 3/15! If you have more questions, try out our live chat feature on https://t.co/DHbViNIvbV under the "help" section. Chat hours are M-F 8:30AM - 5PM PST.

[Bookbyte Help @BookbyteHelp]

@GarnerwayM Oops! it looks like because of the holiday (12/25) the 5th business day would fall on today's date (12/31) - we should have this wrapped up quickly! Then your payment will be issued within 2 business days once your order has processed. Thank you for your patience!

[Bookbyte Help @BookbyteHelp]

@DavidRussel (2) If you don't hear from us by Friday, I would check in again to see if the status has changed. Thanks for your patience! :)

[Bookbyte Help @BookbyteHelp]

@DavidRussel (1) Hi David! The holidays have us moving a little slower (too much turkey maybe?), but I can confirm that the package was received on 12/15/2018. Generally we wrap up processing in 5 business days but we ask to allow a bit more time!

[Bookbyte Help @BookbyteHelp]

@zackolinger24 Hi there! Looks like your package was just received at our warehouse on 12/17/2018. We ask to allow up to 5 business days for processing to complete. You will receive an email once payment has been issued! Hope that helps answer your question. Have a great day!

[Bookbyte Help @BookbyteHelp]

@GarnerwayM
USPS tracking records show a shipment is "out for delivery today, 12/24/2018." Please allow 3 - 5 business days for us to inspect your shipment.  Once your order has completed processing, an automated email is sent & payment will issue within 1-2 business days.

[Bookbyte Help @BookbyteHelp]

@Lucyyyyyle (1) Thanks for providing your order number! I apologize for the delay. I can see that we have received and processed the item. The status should now show as "accepting" in your account. Please allow 2 business days for the payment to be issued to your PayPal!

[Bookbyte Help @BookbyteHelp]

@MattJMcguinness Hello Matt - Sorry for the troubles with sending us an email. Please provide your order number and a customer service representative will email you directly!

[Bookbyte Help @BookbyteHelp]

@bfizzlepop Uh oh! I'm sorry to hear that. Bookbyte uses USPS (postal service) labels for our prepaid shipments. Please contact our customer service team for further assistance with this issue. We would like to get some more details - please email "[email protected]".