Booking.com

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To speak to a social care representative, send us a DM for a quicker response.

[Booking.com @bookingcom]

@mitali_kalra15 Hi Mitali, thanks for contacting us.
We have replied to your DM, feel free to get back to us. https://t.co/Z89AAoEgD7

[Booking.com @bookingcom]

@Bradleyyy832 Hi Bradley, we regret to hear that you are facing issues with cancelling your reservation. Please feel free to send a DM with the following information:

-the reservation number
- pin code
- name of the guest.

Kind regards.

[Booking.com @bookingcom]

@Raghadalf Hi there, we regret to hear about your negative experience.

If you need our assistance, please feel free to send a DM with the following information:
-reservation number
-pin code
-name of the guest

Thank you.

[Booking.com @bookingcom]

@Poppy_1233 Hi there, please check your DM.

[Booking.com @bookingcom]

@AuroraL49818 Hola Aurora, hemos respondido a tu mensaje privado.
Saludos. https://t.co/Z89AAoEgD7

[Booking.com @bookingcom]

@Noeiban Respondimos tu mensaje privado.

Saludos.

[Booking.com @bookingcom]

@fotoupro Kindly refrain from reaching out to us using multiple accounts, as this is unnecessary. It only leads to confusion and potential delays later on. One message is enough.

We will respond to you on Instagram, so please avoid replying to this message on Twitter.

[Booking.com @bookingcom]

Hi there, thank you for contacting us. We regret hearing that you're still waiting for an update on your complaint. We'd like to look into this for you. For verification purposes, kindly DM us your booking details:
- Confirmation number,
- PIN-code,
- Name on the reservation,
so we can follow up.

Keep in mind, our Social Media Team does not work in real time, for immediate support you can call our 24/7 Customer Service Team here: https://t.co/tuuNbmGVaG.

[Booking.com @bookingcom]

@LeenaYahyan Hi Leena, we have just replied to your private message regarding this. Thank you.

[Booking.com @bookingcom]

Bonjour Karam, nous vous remercions de nous avoir contactés. Nous entendons votre demande d'annulation, mais veuillez noter que le traitement de celle-ci sera régi par les conditions générales que vous avez acceptées. Par conséquent, toute demande d'exception sera entièrement soumise à la décision de l'établissement.
Pour que nous puissions lui transmettre votre demande, veuillez nous communiquer par message privé :
- le code confidentiel
- le nom complet du voyageur sur la réservation.

Nous reviendrons ensuite au plus vite vers vous.
Cordialement.

[Booking.com @bookingcom]

@Kurumuru3 Hi Kurumuru, we're unable to assist with flight reservations through social media, but you can contact our flights team here: https://t.co/BfbildlU73, or call {US}[phone] / {UK}[phone] / {IE}[phone]. Best regards.

[Booking.com @bookingcom]

@drdrze We'll get back to you as soon as possible. Alternatively, for immediate support you can always give us a call here: https://t.co/PForv7yL3A

[Booking.com @bookingcom]

@drdrze For us to help you here, please send us a private message with the following information:

- Pin code of the reservation:
- Name on the reservation:

[Booking.com @bookingcom]

@drdrze Hi there, thanks for reaching out to us. We regret hearing about your experience. We hope you were able to communicate any problems directly to the property while you were there, as they are in the best position to address and resolve any concerns.

[Booking.com @bookingcom]

Hi Akanksha, we regret to hear that you had issues with your taxi reservation. We would like to take a look at this matter for you. Please send us a private message with the following details:
-Full Name
-Email Address
-Amount and Currency
-Transaction date
-Evidence of the charge

We'll get back to you as soon as possible.

[Booking.com @bookingcom]

Hi Leena, thank you for bringing this to our attention. We understand how distressing and unsettling this situation must be. Hearing air raid sirens and facing ongoing uncertainty regarding airport operations is an incredibly difficult experience. We have sent you a private message regarding your inquiry. Please check your messages for further assistance.

[Booking.com @bookingcom]

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[Booking.com @bookingcom]

Hi Leena, we regret to hear about the situation you are facing in Riyadh and understand how distressing it must be to deal with ongoing safety concerns, airport closures, and uncertainty regarding your travel plans. We also understand your frustration about not receiving a response to your emails and the financial impact of potentially losing £2,909 for a booking that you are unable to use due to circumstances beyond your control. We'll look into this for you, and for us to assist you, please DM us the following details, and we'll get back to you as soon as possible:

Confirmation number:
Pin code:
Name on the reservation:

Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: https://t.co/o8QyR8SaDb.

Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: https://t.co/OVuF5pCzba.

[Booking.com @bookingcom]

Hi there, we understand that you've already contacted our Customer Service team regarding the condition of the accommodation and are waiting for an update following the escalation.

For us to help you further here, please send us a private message with the following information:

Confirmation number:
PIN code:
Name on the reservation:

Once we receive these details, we'll take a closer look and assist you accordingly.

Kind regards.

[Booking.com @bookingcom]

Hi there, thank you for contacting us. We regret to hear about your canceled reservation and the additional relocation costs you've incurred.

For us to assist you further, please send us a private message with the following details, and we'll get back to you as soon as possible:

• Confirmation number:
• Pin code:
• Name on the reservation: