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To speak to a social care representative, send us a DM for a quicker response.

[Booking.com @bookingcom]

@VasuTamakuwala Hi Vasu, we replied via private message as we're not able to discuss private cased matters publicly. Thanks.

[Booking.com @bookingcom]

@PradipAhir18649 Unfortunately, we’re unable to assist with flight reservations through social media. We kindly ask you to contact our specialized Flights team using the details previously shared, as they are best placed to review your case and advise you further.

[Booking.com @bookingcom]

@PradipAhir18649 Hi Pradip, we sincerely regret the distress and frustration you're experiencing during this difficult time. We understand the urgency of your situation.

[Booking.com @bookingcom]

@PenGriffey304 We understand you are looking for an update on your refund. However, without the requested details sent via direct message, we are unable to take the next steps to assist you.

If you still require support, please send those details over and we will be happy to help. https://t.co/Z89AAoEgD7

[Booking.com @bookingcom]

Olá Clara, sentimos muito em saber da mudança de última hora, mas tenha em mente que a disponibilidade dos quartos é administrada pela acomodação e não pela https://t.co/fGhmZE7riF. Apesar de não podermos garantir uma mudança no resultado, (se o SAC já tiver fornecido um) certamente podemos examinar a sua reserva e verificar se há algo que possamos fazer para ajudá-la.
Para isso, solicitamos que nos envie uma mensagem privada com:
- Número de confirmação:
- Código PIN:
- Nome do hóspede na reserva:
E daremos um retorno assim que possível.

[Booking.com @bookingcom]

Please be informed that in line with regulatory updates in the online travel industry, we have transitioned to offering travel credits as compensation. While we understand that this can be frustrating and that this was not the outcome you were aiming for, we're unable to provide you with a new one this time.

Should you need support with other matters, we're here.

[Booking.com @bookingcom]

Hi there, thank you for sharing your concerns. We understand how important this matter is to you and appreciate you taking the time to explain your situation. To review your concerns further and discuss account-specific details securely, please contact us through a private channel. We appreciate your cooperation.

[Booking.com @bookingcom]

Hi there, thank you for reaching out. We understand your concern regarding the refund and that you've been waiting since October 9 for the funds to be returned to your account.

Please note that we have responded to you via private message regarding your case. Kindly check it at your convenience, as we've shared the latest information available regarding your booking.

[Booking.com @bookingcom]

@saltynative Hi there, thanks for reaching back to us, and regret to hear the inconvenience that this matter has brought you. We've sent you a private message. Please check it at your earliest convenience. Kind regards.

[Booking.com @bookingcom]

@miabyte Hi there, thank you for keeping us posted, and we acknowledge that you have already sent us a private message. If you have other questions or concerns, please do not hesitate to let us know via DM so that we can assist you. Kind regards.

[Booking.com @bookingcom]

Hi Kamalesh, we understand how concerning this situation must be, especially after the multiple reminders you've sent and the length of time you've been waiting for a resolution. For your privacy and security, we're unable to disclose booking-specific information through a public post. Please send us a private message. Thank you for your patience.

[Booking.com @bookingcom]

Hi Louise, we regret that you had to secure an alternative stay as the property on your initial booking didn't provide the check-in details. In order for us to look into this further, please DM us the following details:

- Confirmation number:
- Pin code:
- Name on the reservation:

Alternatively, for immediate support, you can always give us a call here: https://t.co/o8QyR8SaDb.

[Booking.com @bookingcom]

Hi Vasu, we understand the urgency of your situation, especially as you've been trying to resolve the cancellation or modification of your reservation and have not received a response from the property's corporate team.

Please note that you can cancel your reservation through your confirmation email, the https://t.co/fGhmZE7riF app, or the https://t.co/fGhmZE7riF website. The cancellation policy you selected at the time of booking will apply. Each accommodation provider manages its own policies, so when an out-of-policy cancellation is requested, only the property can approve it as an exception through written confirmation.

We'll be happy to reach out to the property on your behalf if you send us a private message with the following details:

- Pin code:
- Name on the reservation:

Once we receive these details, we'll look into this further.

[Booking.com @bookingcom]

@ravichreshetov Hi there, thank you for your message. We understand your frustration and appreciate you sharing your concerns with us. We have sent you a private message regarding your inquiry. Please check your messages for further assistance. https://t.co/Z89AAoEgD7

[Booking.com @bookingcom]

Hi there, it seems that you need assistance with your reservation. Please DM us the following details, and we'll get back to you as soon as possible:
• Confirmation number:
• Pin code:
• Name on the reservation:
Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: https://t.co/o8QyR8SaDb.

[Booking.com @bookingcom]

@callmemanik Hi Manik, thank you for reaching out. We understand your concern regarding the payment you made and the lack of a booking confirmation. We have sent you a private message regarding your inquiry. Please check your messages for further assistance.

[Booking.com @bookingcom]

@Gonnabealrite Hi there, thanks for reaching back to us, and understand how frustrating this must be. We've sent you a private message. Please check it at your earliest convenience. Kind regards.