@walter_noronha Dear Walter, we regret the inconvenience you have experienced. We request you to kindly share your order reference number with us via DM so that we can investigate the matter and ensure it is addressed on priority.
This Diwali, we're celebrating more than just the festive spirit.
We're celebrating the trust of over half a million customers who are a part of the BookMyForex family.โค๏ธ
Every journey you take with us inspires us to do better, and behind every experience is a team that works with dedication to make it happen.
As our team comes together to celebrate, we want to thank you for being an important part of our journey.
Wishing you a Diwali filled with happiness, new beginnings and wonderful journeys ahead! ๐ชโจ
#BookMyForex #Diwali #OfficeCelebrations
Dear Aman, we regret the inconvenience caused by the delay in your forex delivery due to the intervening holidays. As per the latest update, your forex delivery is scheduled for today and is expected to be completed by the end of the day today. We appreciate your patience and understanding.
Dear Bindu, our operations were closed yesterday; however, our Customer Support team remained available to provide assistance with urgent queries.
We have verified the details and confirm that both bank accounts belong to BookMyForex. You may proceed with the payment to either of the accounts using your own savings bank account.
Dear Sir, we regret the inconvenience you have experienced. Regrettably, our forex operations are closed today, resulting in a surge in call volumes.
We would request you to elaborate on your specific concern via DM and share your order reference number. Our team will look into the matter and assist you at the earliest.
Dear Akshat,we understand your concern and regret the inconvenience caused. We are experiencing a technical issue with the card reload process. The matter has been escalated to the Instarem team, and the issue is expected to be resolved within the next 1โ2 working hours. We appreciate your patience and understanding.
@dalmia_akshat Dear Akshat, we regret the inconvenience caused. Please DM us your order reference number so that we can investigate the issue and assist you further. We assure you that your concern will be addressed on priority.
@Ashishkumar08@makemytripcare@RBI Dear Ashish, we understand your concern and would like to inform you that we have already raised the request with the concerned team. You will receive a call from our Support Team to assist you further.
We appreciate your patience and cooperation.
@therealsrishti Dear Sristhi, we understand your concern. To assist you further, we request you to DM us your order reference number so that we can investigate the matter and provide you with the necessary assistance at the earliest.
@Vishnu00_@makemytripcare Dear Sir,the rate guarantee deposit refund of INR 1,004.82 was refunded from our end on 2 October 2026.We request you to kindly check your source bank account for the credit. If the amount is still not reflecting, please feel free to DM us so that we can assist you further.
Dear Vansh, we understand your concern and apologise for the delay and the unpleasant experience. We have re-escalated the matter to our assigned delivery partner .Please expect a call from the delivery partner within the next hour to confirm the delivery schedule. We appreciate your patience and cooperation.
Dear Bindu, we understand your disappointment that the rate could not be locked despite paying the rate guarantee deposit, and we sincerely regret the inconvenience caused.
We are getting the matter investigated and will review it to ensure that you are offered the best possible resolution.
@Keerturavee Dear Sir, thank you for reaching out to us. As per our records, we have received the required documents. Please expect a call shortly from our assigned delivery partner to confirm the delivery schedule.Thank you for your patience and cooperation.
@Rajesh_K_Maurya Dear Rajesh, We appreciate your patience and cooperation. As per the latest update, your remittance has been successfully processed, and the SWIFT copy has been shared with you on your registered email address.
Dear Rajesh,we understand your concern and sincerely regret the inconvenience caused.Please note that banking operations remained closed due to the holiday, which delayed the update on your request. However, we have escalated your concern, and our team is actively following up to have it addressed on priority.We appreciate your patience and understanding.
@hope_a_holic@YESBANK Dear Bindu, we regret the delay due to the intervening holidays. We request you to DM us your order reference number or registered contact details so that we can check the status and assist you at the earliest.
@Saikat76428242 Dear Saikat, we regret the delay due to the intervening holidays. As per the latest update, your forex card has been successfully loaded with the requested amount.
We request you to check your card balance and feel free to DM us if you require any further assistance.
@forthevibes__ Dear Trisha,the card unloading process takes up to 5 working days. We apologise for any delay due to the intervening holidays.We request you to DM us your order reference number so that we can check the current status and assist you with the necessary update at the earliest.