TRIGGER WARNING: This post is not for people who have perfected pet parenting and always supervise their pups around dog toys. You don't need to worry.
But if you're like me, and have had different toys/brands you trust, this is a warning I feel responsible to share.
See below
I was excited they were taking this seriously and would make changes to the toy. Then SEVEN weeks later, I got this condescending email and really offensive offer of cash. I can't believe they're ignoring the dangers this toy presents.
So this is my PSA. I hope it helps.
I had emailed KONG saying they need to look at this toy after Colter. They impressed me asking for me to do a TON of work - gather all his vet records, ever, send all the bills related to this incident, mail them the actual toy for them to see what went wrong, etc.
The doctor thought it must be a rug or something because of how it was constructed. I'd already done a search of the yard and never saw any evidence of a shredded toy. But when they sent me photos, I immediately knew what it was. The KONG Wild Knots Pumpkin Bear.
The toy is constructed in a way that the exterior body does not fall away from the rope toy within. It created an anchor effect in Colter's stomach, with the fabric caught in his stomach and the loose ropes traveling into his intestines.
I assumed it would be safer and could not have been more wrong. Colter got sick first - he needed emergency surgery to clear an 18-inch blockage caused by the KONG Wild Knots Pumpkin Bear. This is just one of MANY toys in the KONG Wild Knots lineup.
In mid-June, both of my pups nearly died. They randomly decided to rip apart and consume a toy they'd had since October. We did not see it happen. We don't give them unrestricted access to plush toys, but stupidly gave them access to this toy.
@UweStenderPhD Seems totally fair. As a reader browsing in a bookstore, I only give the writer the opening line. So really, you're being quite generous.