Amanda Rees

[Amanda Rees @BoomeRees]

@vueling can you please stop holding my baggage hostage and deliver it to my hotel already????! Your terrible automated system is the worst and the live support is useless.... I've been waiting 3 days for the baby seat you forgot to put on the plane and we need it tomorrow.......

[Amanda Rees @BoomeRees]

@united Ahhhhh, the @united method....screw up royally in ever way for a week then drop fares to try to force people to fly your airline again .....only to continue crushing everyone's soul when they try to travel with you. #IdRatherNot

[Amanda Rees @BoomeRees]

@united Cont... Can't wait to see what AMAZING service we get once we miss this connection due to yet another of your many screwups...

[Amanda Rees @BoomeRees]

@united finally got this trip under way 55 hours later and we are stuck on the tarmac due to a "paperwork discrepancy". Can you guys do ANYTHING right or do you actually pride yourselves in being the most screwed up airline. Cont...

[Amanda Rees @BoomeRees]

In short @united logic is 55 Hour Trip Delay + On Hold for over 8 hours in a 36 hour period = No Problem BUT moving a 1st class seat from the left side of the aisle to the right = Unfathomable. Got it.

[Amanda Rees @BoomeRees]

@united logic cont... I was told that's not possible because "Those people chose their seats and that would require a lot of explaining." Yeah uhm, I chose my seats on a flight 2 days ago....noone has explained to me why that doesn't matter at all. Cont...

[Amanda Rees @BoomeRees]

Gotta love @United logic...asked to be upgraded after our flight was pushed 55 hours and haven't be able to speak to a human in over 36 hours. Told that there are 3 first class seats, but they arent together. I ask if they can be rearranged? Cont...

[Amanda Rees @BoomeRees]

Great convo with @united rep after waiting 24 hours for ANY kind of response....file a formal complaint. Which I've already done, TWICE w/o a response. The absolute worst possible service. How are they allowed to be SO BAD?!? 55 hour delay. 8 hours on hold!!! #NeverAgainUnited

[Amanda Rees @BoomeRees]

@united I was just HUNG UP ON by your customer service agent. Emma, out of one of your foreign call centers... this is NOT ACCEPTABLE!!!

[Amanda Rees @BoomeRees]

@united still waiting to talk to someone about restitution for the 55 hour delay in our trip.... FYI #unitedfail #CustomerDIService

[Amanda Rees @BoomeRees]

@SaraLuckey @united Same here!!! Not entirely sure how delaying our trips by DAYS is deemed acceptable without any restitution... #UnitedLogic

[Amanda Rees @BoomeRees]

Gotta love @United!!! They cancel our flight and redirect us to be on a flight 12 hours later or the next day. Go online and there are no less than 4 flights that we could have booked in between that were not offered to us. Call and the call is "dropped" 5 times.

[Amanda Rees @BoomeRees]

@united Hello?!?!?!??! HELLO? HELlLloooooo?!?!

Is there anybody in there?
Just nod if you can hear me
Is there anyone at home?
Come on now

[Amanda Rees @BoomeRees]

@Liana2323 @united It's insane!!!! I feel like I have entered the twilight zone... but yes, at least my pooch is pacing along along with me 😂

[Amanda Rees @BoomeRees]

@united still on hold an hour and half and 3 dropped calls later....would really like rectify the 55 hour delay to my trip!!! #figureitout

[Amanda Rees @BoomeRees]

@united CONGRATULATIONS!!!! At the 3.5 hour mark and another disconnection, I give up!!! You are the utter worst.

[Amanda Rees @BoomeRees]

@CarlaMichelleCo @united I am in the EXACT same spot. Good luck to you!!

[Amanda Rees @BoomeRees]

@united currently at a combined wait time of 2 hours and 45 minutes today with no less than 6 disconnects. On top of over hours last night. You gotta get this figured out, and you need to fix my flight. A 55 hour delay in our trip is unacceptable. As is the lack of service!!

[Amanda Rees @BoomeRees]

@united Oooooh, and another one bites the dust

[Amanda Rees @BoomeRees]

@united another half hour, another dropped call!!!!! Dont worry, I love spending more time on hold than it would have taken me to fly half way across the country....

[Amanda Rees @BoomeRees]

@united Really?!? @united because my call has been dropped 3 times in the last 90 minutes...im sure after 45 wait the current call will be too!!!