Boomplay Help

We're happy to assist you with your complaints & requests 😊.
Opening Hours: GMT+1
Mon to Fri: 9am to 5.30pm
Sat: 11am to 2pm
📧 [email protected]

[Boomplay Help @BoomplayHelp]

🎧💚 WE’RE HERE, ALWAYS!

Need help with Boomplay? Having trouble with a feature? Want to know how something works? Or simply looking for the latest updates and tips? 🎵

📩 Send us a DM — we’re always happy to help!

[Boomplay Help @BoomplayHelp]

One app, every vibe 🎶✨

From Afrobeats and gospel to global hits, Boomplay keeps your favourite music close. Enjoy lyrics, volume boost, offline downloads, and smooth listening wherever you are.

Good music lives here. 🔥

#Boomplayweekly #Boomplay #Afrobeats #GospelMusic

[Boomplay Help @BoomplayHelp]

🎉 Big wins, golden vibes! 🏆✨

Congrats to our CS Week Giveaway winners!

Thanks for being part of the Boomplay family.

Our team will contact the winner to arrange gift collection..💙🎶

#Boomplay #CSWeek #FeelTheMusic

[Boomplay Help @BoomplayHelp]

🎉 WIN with Boomplay! 📱🎁
✅ Active monthly subscription
✅ Follow @boomplayhelp & @boomplaytanzania on X
✅ Comment your 3 favourite features, country & Boom ID
✅ Tag friends to follow & like your comment
🏆 Most likes & engagement wins! Likes must be from page followers.

[Boomplay Help @BoomplayHelp]

🎉 CUSTOMER SERVICE WEEK GIVEAWAY! 🎉

Hey Boombuddies! 💙🎶

Celebrate Customer Service Week with a chance to win a Boomplay Goody Bag and surprise gift! 🎁

What are your top 3 Boomplay features? Share below! 👀🎶

Happy Customer Service Week! 💙🎵

[Boomplay Help @BoomplayHelp]

🎉 CUSTOMER SERVICE WEEK GIVEAWAY! 🎉

Hey Boombuddies! 💙🎶

Celebrate Customer Service Week with a chance to win a Boomplay Goody Bag and surprise gift! 🎁

What are your top 3 Boomplay features? Share below! 👀🎶

Happy Customer Service Week! 💙🎵

[Boomplay Help @BoomplayHelp]

🎧💙 Happy Customer Service Week! 💙🎧

To our amazing users,artists and the Boomplay team: thank you for listening, caring, and making every music moment better.

We’re here to support you. ❤️🎶

#CustomerServiceWeek #Boomplay #WeCare

[Boomplay Help @BoomplayHelp]

🌟 Review of the Week! 🌟

We love hearing from our amazing Boomplay family! 🎶❤️
Thank you, Joshua, for the 5-star love and for choosing Boomplay to keep the music playing. ⭐⭐⭐⭐⭐

Your support inspires us! 🙌🎧

#Boomplay #ReviewOfTheWeek #BoomplayFamily #MusicForEveryone

[Boomplay Help @BoomplayHelp]

💙🎶 Review of the Week! 🎶💙

Thank you, Steve Kym, for the amazing 5⭐️ love! We’re thrilled to be part of your music journey. 🎧✨

#Boomplay #BoomplayHelp #ReviewOfTheWeek #MusicLovers #5StarReview

[Boomplay Help @BoomplayHelp]

@LeanrTearz6 Hi @LeanrTearz6 , we’re sorry to hear about this and understand your frustration. Please check your DMs so we can look into this and assist you further. Thanks for reaching out!

[Boomplay Help @BoomplayHelp]

⭐️ 5 stars from TY! 💙

Good music, great community, and connections that vibe with you. 🎶✨

Thank you for choosing Boomplay! 💙

#Boomplay #BoomplayHelp #MusicLovers #5StarReview #GoodMusic #BoomplayCommunity

[Boomplay Help @BoomplayHelp]

@FemiThePundit @BoomplayNigeria @passengermusic Thank you. Noted with appreciation.

[Boomplay Help @BoomplayHelp]

🌍🎶 Music knows no borders on Boomplay! 💙

Discover local hits and amazing songs from around the world. 🎧✨

Thanks, Theresa, for the 5-star review! ⭐⭐⭐⭐⭐ Enjoy your music journey on Boomplay! 💙

What country’s music are you listening to today? 🌎👇

#Boomplay #Music

[Boomplay Help @BoomplayHelp]

🎵 How to Subscribe on Boomplay using Gift Cards

1️⃣ Open the Boomplay app
2️⃣ Tap the Account/Menu icon
3️⃣ Go Premium/Subscribe
4️⃣ Choose your preferred plan — Daily, Weekly, or Monthly
5️⃣ Complete payment using Mobile Money or your linked card

Enjoy unlimited music! 🎶✨

[Boomplay Help @BoomplayHelp]

🎶 We absolutely love hearing from our wonderful Boomplay family! 💙

A huge shoutout to Mkpouto Ukpanah for the sweet words and for picking Boomplay for your music adventures. 🙌🏾

Your support means the world to us and keeps the tunes flowing! 🎧✨

#5StarReview #Music #Boomplay

[Boomplay Help @BoomplayHelp]

@MinJoeChristian Thank you for getting in touch with us. Please check your DM.

[Boomplay Help @BoomplayHelp]

@RankingSax101 @Aloyesamuel Thank you for reaching out to us. Please check your DM.

[Boomplay Help @BoomplayHelp]

@ayomiide1309 To ensure you receive the most effective assistance, please direct your email to [email protected]
We truly value your choice of Boomplay for your musical needs and look forward to helping you.

[Boomplay Help @BoomplayHelp]

@xinothegreatt Thank you so much for reaching out! We appreciate your message. Be sure to check your DMs for our response!

[Boomplay Help @BoomplayHelp]

@dauerblog @BoomplayMusic Thank you for reaching out to us. Kindly check your DM.