Boots Help

Have a question or need some help? We're here Mon-Fri 8:30-18:30, Sat 8:45-17:00, Sun 10:00-17:00.
Member of Walgreens Boots Alliance

[Boots Help @BootsHelp]

@RocknRichRockin Hi again - try the link below:

Thanks,
Huw https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@ItsOLY @BootsUKNews @WhichUK Hi,

Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.

Thanks,

[Boots Help @BootsHelp]

@Nm5jt If you can't DM us please try a different platform or email us at [email protected].

Thanks,

[Boots Help @BootsHelp]

@OTB1701D Once you've accessed the app, you can change your font size back to your preferred setting.

Our team is currently investigating this issue and working on a permanent fix. We apologise for any inconvenience caused and appreciate your patience while we look into this further.

[Boots Help @BootsHelp]

@OTB1701D As a temporary workaround, please try reducing the font size in your device settings before opening the app again. Some customers have found that this allows them to close the advert and access the app successfully.

[Boots Help @BootsHelp]

@OTB1701D Hi,

We're aware of an issue affecting some customers when trying to access the Boots app.

Thanks,

[Boots Help @BootsHelp]

@LiaBarn35330 Hi,

Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.

Thanks,
Karen

[Boots Help @BootsHelp]

@Gillz79 Hi, Gillian - try the link below:

Thanks,
Huw https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@GregDewhurst Hi Greg, if this has been raised with the team, all we can advise is to await an update. We're unable to speed this up I'm afraid. Thanks, Kirsty

[Boots Help @BootsHelp]

@thetuesdaychild Hi,
Please send us a DM with your Advantage Card details using the link at the end of this message, and we can look into this for you.

Thanks,
Harry https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@screenb303 Hi Bonnie, sorry to hear this. Please send us a DM so we can look into this further for you. Thanks, Ryan. https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@cutebutpsycho36 Hi there, sorry to hear this. Please send us a DM so we can look into this further for you. Thanks, Ryan. https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@petajaneth Hi,

We’re aware of an issue affecting access to the Boots App due to an in-app pop-up that cannot currently be dismissed.

We appreciate your patience while this issue is being resolved.

Thanks,
Peter

[Boots Help @BootsHelp]

@ohxshawty Hi, We are not able to confirm when an item will be back in stock. Stock levels vary depending on demand and most items are reviewed every few weeks. We recommend checking the product page regularly. As soon as the item is back, you will be able to order it online. Thanks, Kirsty

[Boots Help @BootsHelp]

@AndyRobboaje Hi Andy,

I'm sorry, we’re unable to support with Opticians queries directly. Please contact Boots Opticians on [email protected] or 0345 125 3752.

Thanks, Kirsty

[Boots Help @BootsHelp]

@Giggle_Girl Hi,

Please let us know more information in a DM, and we'd be happy to look into this further for you.

Thanks,
Kirsty https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@amberECN Hi Amber,

Thanks for getting in touch.

Please confirm your contact number, along with further details regarding these texts in a DM, and we'd be happy to look into this further for you

Thanks,
Kirsty https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@sarahhunter25 Hi,

Please send us a DM with your full name, email address and order number using the link at the end of this message, and we can look into this for you.

Thanks,
Harry https://t.co/6DEvoLlqHf

[Boots Help @BootsHelp]

@esc1204 Hi,
Please send us a DM with your full name, email address and d.o.b using the link at the end of this message, and we can look into this for you.

Thanks,
Harry https://t.co/6DEvoLlqHf