@ZoeLouiseHarle Hi, Zoe - while our IT work on a permanent fix, try reducing the text size on your device, as that may allow you to see the 'x' in the corner of the pop-up and thereby close it.
Thanks,
Huw
@Elle_Browne Hi, Ellie-Lou - to help with your query, we’ll need the following:
• Full name
• Order number
• Delivery or billing address
• Contact number
• Email address
Thanks,
Huw
@SophBar88 Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen
@rutheewilson In the meantime, if you need healthcare advice or support, you can speak to one of our pharmacy or healthcare teams in store.
Thanks,
Karen
@rutheewilson Hi,
We’re sorry, but Boots Online Doctor is temporarily unavailable online and by phone.
We expect the service to be available again shortly and apologise for any inconvenience this may cause.
@D38029503 Hi,
We expect the service to be available again shortly and apologise for any inconvenience this may cause.
In the meantime, if you need healthcare advice or support, you can speak to one of our pharmacy or healthcare teams in store.
Thanks,
@nickbawden21 Hi,
Here are our contact details if you need to get in touch with Boots Customer Services.
* https://t.co/ZAFh6STAGl: 0345 609 0055
Thanks,
Samantha
@JohnBolashello Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen
@pollipeck Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Samantha https://t.co/iAtTuZm9ia
@_111over Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Samantha
@MichaelBates72 Hi,
Thanks,
Samantha Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
@Rachel034630219 Hi Rachel,
As this was an in store purchase, we’re not able to look into it directly. Please visit your chosen Boots store and a member of the team will be happy to help you.
Thanks,
Thomas
@mowfie Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen
@petajaneth Once you've accessed the app, you can change your font size back to your preferred setting.
Our team is currently investigating this issue and working on a permanent fix. We apologise for any inconvenience caused and appreciate your patience while we look into this further
@petajaneth As a temporary workaround, please try reducing the font size in your device settings before opening the app again. Some customers have found that this allows them to close the advert and access the app successfully.
@oliv1989 Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen
@BombeDeChaton Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen
@pippamela58 Hi,
Thanks for getting in touch. Please send us a DM with your full name and either your email address or your home address so we can process this request for you.
Thanks,
Karen