"This politician is SUPER credentialed" used to be quite persuasive for me. Now I want the government to be run by drywall contractors and stay-at-home moms.
@MsBin117 As a biological man you don’t want to be in spaces with other men because it’s unsafe for you
But you want women to be ok with you - a biological man - in their single sex spaces??!!
Can you hear yourself?
I have to assume @MadeByGoogle@googlecanada used Terry Gilliam’s "Brazil" as a blueprint for customer service; and not as a warning. The Ministry of Google keeps stamping forms, escalating tickets, & repeatedly stalling for 72 hours while my watch sits dead in the water.
@googlecanada@madebygoogle Hey @googlecanada@MadeByGoogle warranty nightmare since Apr 24. My returns are scanned, I did everything you required, yet you're STILL delaying & stalling for 72 hrs. Promised a full kit, wrongfully charged $408. Just ship it already. Case #3-1393000040284 & #0-4040000040830
I reached out to @googlecanada@madebygoogle to get past the ticket number for an actual answer. All I get is 'wait 24-48 hours' over & over on X and email. It’s been 3 weeks of waiting. Are these actually humans I'm dealing with, or just more AI?
@BoozeRooster Hi, there. We’re sorry to hear about the replacement charge. Please DM us with the case number, so we can further check on this. https://t.co/YEgOInR4f9
@googlecanada@madebygoogle Day 25 and things keep getting worse. @madebygoogle@googlecanada you told me Friday I would not be charged the $408.80 for the watch currently in your possession. Yet come Monday my credit card was charged $408.80. How does that happen???
See? Exactly what I’m talking about. Just another "wait" while my $408.80 is on the line and I am stuck with an unusable watch. It ignores the 3 weeks of history and the UPS proof. The loop continues. @googlecanada@madebygoogle
Unbelievable. @madebygoogle's response to DM they requested for a $400 wrongful billing threat is 'wait for an email' and a survey link. They've had the watch for a week. Still no confirmation that the charge is paused. Total failure of customer protection.
Unbelievable. @googlecanada@madebygoogle just sent an automated threat to charge me $408.80 for the watch they’ve had since May 7th.
Your 7 day 'verification' delay is now a $400 financial risk for me. How is this allowed when you already have the device in your building?
Day 20. Started April 24 with wrong item sent. @googlecanada@madebygoogle you've had the watch in Mississauga since May 7. While you "verify" a device you've had for a week is in the building, you're still threatening a $408.80 charge and I still don't have a working watch.
Updating this thread: We are now at Day 20 and I have still received no resolution. I have posted a new update with the May 7th delivery details here:
https://t.co/QMFjAKkfYE
Day 20. Started April 24 with wrong item sent. @googlecanada@madebygoogle you've had the watch in Mississauga since May 7. While you "verify" a device you've had for a week is in the building, you're still threatening a $408.80 charge and I still don't have a working watch.
@googlecanada@madebygoogle Seriously?? It's Day 12 already, what is going on over there? I sent the DM you requested yesterday at 8:52 AM and an afternoon follow-up. Zero response. How hard can it be to send a correct RMA label? 12 DAYS! #GoogleStore#CustomerService
@BoozeRooster Hi, there. We apologize for the inconvenience caused by the delay and the incorrect RMA label. We understand that you've been waiting for the correct RMA label for your device. Please send us DM, so we can look into your specific case and assist you further. https://t.co/YEgOInR4f9
Day 20. Started April 24 with wrong item sent. @googlecanada@madebygoogle you've had the watch in Mississauga since May 7. While you "verify" a device you've had for a week is in the building, you're still threatening a $408.80 charge and I still don't have a working watch.
@googlecanada @GoogleStore @GooglePixel_US Need senior help for Cases 3-1393000040284 & 9-3471000040449. Sent wrong item, now out of stock. Stuck with $408 hold & no watch. 7 days of "waiting" is enough. I need a refund & return labels today. #GoogleStore#GoogleCanada
Still no resolution. Invoice sent hours ago, yet $408 hold remains and warranty deadline approaching. Disappointed this is going into the weekend unresolved for a Canadian customer. @googlecanada @GoogleStore Case 3-1393000040284